Shae Reynolds

Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.

Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.

Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.

Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.

Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.

I successfully Greeted customers and handled payments via POS systems fulfilling over 500+ orders per shift. Branching o from taking the orders I also memorised over 30+ menu items and rotating specials in order to give customised recommendations to guests.

I operated drive thru services, this task included taking orders, handling payment and delivering food in a prompt but friendly manner.

I maintained clean dining areas, restrooms and work stations by routinely sweeping, mopping, replenishing supplies and disposing of garbage.

I worked with my team to maintain smooth operations and high standards of customer service during rushes.