Shaela Harrison
Shellharbour,NSW
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Focused and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. An easily adaptable team member.
Overview
5
5
years of professional experience
Work History
Team Leader
Grill'd
08.2021 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Developed daily station plans and set task lists for coworkers
- Built strong relationships with customers through positive attitude and attentive response.
- Counting end of night cash and balancing till
- Ensure everyone is remaining on task and encouraging having a positive attitude towards tasks as a team
- Met daily sales goals and time requirements
Cafe All Rounder
Naturally Tasty
05.2022 - 11.2022
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Made hot and cold drinks
- taking customer orders
Casual Crew Memeber
McDonalds
11.2018 - 05.2020
- Worked front counter, drive-thru and other areas.
- Worked excellent in a fast paced team environment
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Volunteer
Carrington Care
05.2019 - 05.2020
- I volunteered at Carrignton on a weekly bais connecting and building relationships with residents at Werombi Court
- The experience allowed me to build relationships with residents and grow a deeper care and love for building relationships with everyone.
- developed strong patience and communication skills.
Education
Diploma - Design
Diploma of Graphic Design
SAE Inistitue11.2023
St Josephs Catholic High School
Albion Park2021
Skills
- Excellent customer service
- Creative thinker
- Great team player
- Careful listener
- Extremely diligent
- Can easily adapt
- RSA
- Leadership
- Team Management Understanding
- Team Relationships
- Leadership
- Team Management Understanding
- Team Relationships
- Food handelling
- Leadership
- Team Management Understanding
Timeline
Cafe All Rounder
Naturally Tasty
05.2022 - 11.2022
Team Leader
Grill'd
08.2021 - Current
Volunteer
Carrington Care
05.2019 - 05.2020
Casual Crew Memeber
McDonalds
11.2018 - 05.2020
Diploma - Design
Diploma of Graphic Design
St Josephs Catholic High School