Shaelah Webster
Melbourne,VIC
Summary
Experienced young professional with a strong background in administrative, customer service, and warehouse roles. Committed to helping others and contributing to the company's mission. Bringing a high level of attention to detail and exceptional customer service skills. Approaching every interaction with a compassionate and friendly attitude, ensuring a positive experience for all involved.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Mecca Brands DC
05.2023 - 06.2024
- Prepared and packaged orders accurately to enhance KPI targets while using an RF Scanner Gun.
- General warehouse duties – cleaning, organising stock.
Sales Assistant
Universal Store
09.2022 - 05.2023
- Assisted customers with prompt and polite support in person and via telephone.
- Boosted sales through exceptional service and personalised customer engagement.
- Greeted customers, helped locate items and suggested suitable options.
- Received and processed incoming stock to keep inventory levels accurate and up to date using an RF Scanner Gun.
- Optimised storage space through efficient organisation and arrangement of items within the stock room.
- Packaged online orders, coordinating timely pick ups from the post office.
Administration Assistant – Emergency Dept.
Mildura Base Public Hospital
11.2021 - 09.2022
- Managed a multi line phone system and handled email enquiries. Transferring calls and delivering messages to staff and patients.
- Filed patient documents systematically.
- Registered new patients, ensuring accurate and complete information was entered into the system.
- Processed Medicare, TAC, and WorkCover claims efficiently.
- Coordinated with various departments and healthcare professionals.
- Managed a busy reception desk, ensuring efficient patient check in and communication.
Sales Assistant
Surf Crew Mildura Central
04.2021 - 12.2021
- Worked independently while contributing to overall store success.
- Managed the opening and closing procedures of the store.
- Replenished stock on floor and organised shelves, racks and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Processed transactions accurately, balancing cash registers at the end of each shift.
Sales Assistant
Skechers
11.2020 - 09.2021
- Developed a strong working knowledge of products and offerings.
- Handled customer inquiries, complaints and returns professionally, ensuring a positive experience for all clients.
- Assisted customers by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Opened and closed the store.
Sales & Style Assistant
Lovisa
02.2021 - 04.2021
- Managed store opening and closing procedures autonomously.
- Recorded daily and hourly sales figures in the diary.
- Handled banking duties, ensuring accurate financial records.
- Enhanced client satisfaction by providing personalised styling advice and recommendations.
- Assisted in visual merchandising, ensuring an attractive store layout.
Retail Assistant
Kmart
04.2018 - 12.2020
- Restocked sales floor merchandise and organised shelves.
- Maintained a clean, organised store environment for an inviting shopping experience for customers.
Skills
- Administration
- Reception
- Customer Service
- Data Entry
- Pick/Packing
- RF Scanner
- Reaching KPI's
- Stock Management
- Time management
- Attention to detail
- Cleaning and organisation
Certification
- White Card
- WWCC
Timeline
Warehouse Assistant
Mecca Brands DC
05.2023 - 06.2024
Sales Assistant
Universal Store
09.2022 - 05.2023
Administration Assistant – Emergency Dept.
Mildura Base Public Hospital
11.2021 - 09.2022
Sales Assistant
Surf Crew Mildura Central
04.2021 - 12.2021
Sales & Style Assistant
Lovisa
02.2021 - 04.2021
Sales Assistant
Skechers
11.2020 - 09.2021
Retail Assistant
Kmart
04.2018 - 12.2020
Similar Profiles
Samantha FindlaySamantha Findlay
Warehouse Storeperson at Mecca Brands DCWarehouse Storeperson at Mecca Brands DC
Natasha SinghNatasha Singh
Team Leader (Secondment) at Mecca Brands – Luxury Beauty BrandsTeam Leader (Secondment) at Mecca Brands – Luxury Beauty Brands
ANGELINA DEOANGELINA DEO
Warehouse Packer at Mecca DCWarehouse Packer at Mecca DC
Sunny NguyenSunny Nguyen
Team Projects or Group Work at High SchoolTeam Projects or Group Work at High School
Amer JaradaAmer Jarada
Senior OT/ICS Security Consultant at SISSenior OT/ICS Security Consultant at SIS