SHAELYN WIAPO
44 CARATEL CRES MARAYONG,NSW
Summary
Driven Barista and pick packer with proven expertise in beverage preparation and safe food handling practices along with experience on the warehouse floor, honed at Gloria Jeans Coffee Shop and BBQ SPIT ROAST and ASICS. Excelled in creating positive customer experiences and enhancing team efficiency. Skilled in espresso machine operation and fostering a collaborative environment and working in the warehouse and minimizing errors by following orders, consistently achieving high satisfaction scores. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Pick Packer
ASICS
Sydney, NSW
02.2025 - 05.2025
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
Barista - Work Placement Experience
Gloria Jeans Coffee Shop
Blacktown, NSW
03.2023 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Prep Worker
BBQ SPIT ROAST
Seven Hills, NSW
12.2021 - 01.2023
- Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
- Gained familiarity with diverse cuisine styles through exposure to different recipes and preparation methods within the establishment setting.
- Proactively addressed issues related to ingredient shortages or substitutions, minimizing delays in meal preparation timeframes.
- Supported culinary team with timely preparation of ingredients, resulting in faster order turnaround times.
- Engaged in regular communication with front-of-house staff regarding special requests or dietary restrictions from customers, ensuring accurate customization of dishes when necessary.
- Prioritized cleanliness throughout daily activities by consistently sanitizing prep surfaces before and after each task.
- Maintained strict adherence to food safety guidelines, preventing cross-contamination and potential health risks.
- Enhanced food quality by ensuring proper storage techniques and maintaining cleanliness in prep areas.
- Improved kitchen efficiency by organizing and prepping ingredients for easy access during busy shifts.
- Increased teamwork among staff members by actively seeking out areas where assistance was needed and offering support.
- Contributed to a positive work environment by collaborating effectively with other kitchen staff members.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Education
Certificate Of Graduation -
Doonside Technology High School
Doonside, NSW09.2023
Skills
- Friendly and outgoing
- Team Player
- Active listener
- Cleanliness
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Safe Food Handling Practices
- Safety with handling machinery
- Aware of surroundings on warehouse floor
- Always follow the walk plan to avoid collision
- Diligently follow any instructions given by supervisor
- Eager to learn and get more experience
Timeline
Pick Packer
ASICS
02.2025 - 05.2025
Barista - Work Placement Experience
Gloria Jeans Coffee Shop
03.2023 - 03.2023
Prep Worker
BBQ SPIT ROAST
12.2021 - 01.2023
Certificate Of Graduation -
Doonside Technology High School