Summary
Overview
Work History
Education
Skills
Qualifications
Timeline
AssistantManager
Shaena Street

Shaena Street

Dental Assistant
Trafalgar,VIC

Summary

Talented Dental Assistant with 2-3 years of experience working with dental staff to treat patients. Skilled at assisting dentist setting up for chairside dental x-rays, preparing dental impressions and assisting dentists in many different procedures. Expert at creating and maintaining clean and sterile environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Dental Assistant

Dr Caprara Dental Surgery
01.2022 - Current
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained clean and sterile work environment to prevent cross-contamination and infection.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Help dentist perform x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Labourer

Gippsland Waste Removals
05.2021 - 12.2021

Cashier

KFC
04.2017 - 03.2021
  • Customer service
  • Taking orders through drive thru
  • Packing food
  • Cleaning
  • Stock rotation
  • Training New recruits
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Inbound Customer Service Representative

SYKES
08.2020 - 10.2020
  • Enhanced customer satisfaction by addressing and resolving inbound calls and inquiries in timely manner.
  • Improved first-call resolution rates by efficiently managing customer issues and complaints.
  • Streamlined communication with customers by providing accurate information regarding products and services.
  • Maintained high levels of professionalism by adhering to company policies and guidelines when interacting with customers.
  • Answered over 15-20 calls per shift to meet fast-paced call center demands.

Apprentice Chef

Watermark Hotel & Spa Gold Coast
04.2018 - 02.2019
  • Enhanced dining experience by preparing visually appealing and delicious dishes for customers.
  • Improved kitchen efficiency with effective time management and prioritization of tasks.
  • Collaborated with senior chefs to develop innovative menu items, attracting new clientele.
  • Maintained clean and sanitary work environment, adhering to strict health and safety guidelines.

Cashier

Red Rooster
08.2016 - 02.2017
  • Customer service
  • Money handling
  • Taking orders through drive thru
  • Packing food
  • Cleaning
  • Stock rotation

Education

Cert 3 - Dental Assisting

Chisholm Institute
Frankston, VIC
04.2023

High School Diploma -

Southport State High School
Southport
11.2019

Skills

  • Equipment Sterilization
  • Patient Services
  • Procedure Support
  • Dental terminology knowledge
  • First Aid Training
  • Dental records
  • Patient Scheduling
  • Proficient in D4W- Have had minor working time with Oasis
  • Proficient in patient manual charting
  • Time efficient in Breakdown/Set up between Pt
  • Impressions / Pour Ups / Special Trays
  • Bleaching trays with Pro-Form

Qualifications

Cert III in Dental Assisting (traineeship)

Timeline

Dental Assistant

Dr Caprara Dental Surgery
01.2022 - Current

Labourer

Gippsland Waste Removals
05.2021 - 12.2021

Inbound Customer Service Representative

SYKES
08.2020 - 10.2020

Apprentice Chef

Watermark Hotel & Spa Gold Coast
04.2018 - 02.2019

Cashier

KFC
04.2017 - 03.2021

Cashier

Red Rooster
08.2016 - 02.2017

Cert 3 - Dental Assisting

Chisholm Institute

High School Diploma -

Southport State High School
Shaena StreetDental Assistant