Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Accomplishments
Volunteer Roles
Timeline
Generic

Shaenel Lea Ernest

40/10 Radiant St, Taigum, Brisbane,Qld, Australia

Summary

Thank you for the opportunity to apply for a role with your company. After reviewing your job description, it is clear that you're looking for a candidate that is highly familiar with the responsibilities associated with the role and can perform them confidently, given these requirements, especially worked in both Aviation and hospitality. I am believe that I have the necessary skills to do the job and fulfill the above expectations successfully as I am experience in Hospitality/Customer service for 9 years and more than a year as flight attendant.

As a chef with a seasoned culinary professional with a rich background in diverse kitchen environments, including prestigious roles at The Westin and CHEF EXPRESS. Skilled in kitchen management and food safety, I excel in team collaboration and developing innovative menus that cater to varied dietary needs. My proactive approach has consistently enhanced dining experiences, reflecting a commitment to excellence and culinary innovation. Also apart from being a chef I am currently a flight attendant for Alliance Airlines as being a Customer-focused professional in the aviation service industry, known for high productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and passenger service excellence. Excel in communication, teamwork, and adaptability, ensuring exceptional travel experiences for all passengers. As being a Chef and a Flight attendant life, I have been consistently praised and efficient by my mentors and peers. Whether working on academic, extracurricular, or professional projects, I have applied proven creative thinking, multitasking, adaptability, being a team player, good communication skills, honest, loyal and reliable which I can leverage into the role at your company. After reviewing my resume, I hope you will agree that I am the competent and competitive candidate you are looking for and the skills I can bring to your company. I look forward to elaborating on how my specific skills and abilities will benefit me. I look forward to hearing from you soon.

Sincerely,

Shaenel Lea Ernest

Overview

11
11
years of professional experience

Work History

Flight Attendant

Alliance Airlines
Brisbane, Qld
11.2023 - Current
  • Operating on Alliance Airlines, Virgin Airlines, and Qantas flights.
  • Experienced with E190, Fokker 100, and Fokker 70 aircraft.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.
  • Provided assistance to disabled passengers when necessary.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Followed directives of pilots and airport personnel to complete safe, on-time departures and arrivals.

Contract/Freelance Chef

CHEF EXPRESS
Brisbane , Queensland
07.2019 - Current

Chef De Partie (Part-Time/Seasonal Chef)

The Westin
CBD Brisbane , Queensland
09.2022 - 12.2022

Chef De Partie (Casual/Seasonal Chef)

Hyatt Regency
CBD Brisbane , Queensland
09.2022 - 11.2022

Commis Chef

Rydges Hotel
South Bank, Queensland
04.2021 - 09.2022

Chef De Partie

Pacific Hotel Brisbane
Spring Hill , Queensland
07.2021 - 08.2022

Chef

Opal Raynbird Aged Care
Carseldine , Queensland
03.2020 - 03.2021

Cook

HOWARD SMITH WHARVES PRECINCT
CBD Brisbane, Queensland
10.2018 - 07.2019

Apprentice Chef

PREECE’S AT THE JETTY
Redcliffe, Queensland
08.2015 - 11.2018

Line Cook/Chef

REDCLIFFE RSL
Redcliffe, Queensland
10.2017 - 10.2018

FOH/BOH Trainee (Cook, Barista and Attendant)

HUDSON’S CAFE
Rothwell, Queensland
02.2014 - 10.2017

Apprentice Chef

FEEL GOODZ GOURMET CAFE
Woody Point , Queensland
04.2015 - 09.2015

Education

First Aid Certificate - First Aid/CPR/Emergency Support

First Aid Pro
Brisbane, QLD
10-2024

High School Diploma -

MUELLER COLLEGE
10.2017

Certificate III in Hospitality -

GOLD TRAINING
10.2017

Certificate III in Events Management -

GOLD TRAINING
11.2017

Certificate III in Commercial Cookery -

GOLD TRAINING
10.2017

Certificate II in Kitchen Operations -

GOLD TRAINING
11.2016

Responsible Service of Alcohol (RSA) Certificate -

HOSPITALITY INSTITUTE AUSTRALASIA
02.2015

Skills

  • First Aid & Emergency Care
  • Quality Customer Service
  • Hospitality
  • Flight safety
  • Medical intervention
  • Observant
  • Team player
  • Resilient

Additional Information

Located: Brisbane, Australia

Age: 25 years old

Height: 168cm

Place of Birth: Kuala Lumpur, Malaysia

Ethnicity: Malaysian and Filipino

Citizen: Australian

Extracurricular Activities: Swimming/Fitness/Private Chef

Languages

English
Native/ Bilingual
Tagalog (Filipino)
Native/ Bilingual

Accomplishments

Awarded the Best Student for Hospitality in 2017 at Mueller College.



Volunteer Roles

Jamie's Ministry of Food Australia by The Good Foundation Company 

(Organization by Jamie Oliver)

Ipswich Brisbane, Qld

Voluntary Chef/Cook - September 2021- January 2022

• Food prep and workstation set up for the class and/or subsequent classes.
• Welcome participants into the classroom/kitchen.
• Supporting the trainer and participants during the class.
• Help out with cleaning, washing dishes, and tidying up during and after class.

Timeline

Flight Attendant

Alliance Airlines
11.2023 - Current

Chef De Partie (Part-Time/Seasonal Chef)

The Westin
09.2022 - 12.2022

Chef De Partie (Casual/Seasonal Chef)

Hyatt Regency
09.2022 - 11.2022

Chef De Partie

Pacific Hotel Brisbane
07.2021 - 08.2022

Commis Chef

Rydges Hotel
04.2021 - 09.2022

Chef

Opal Raynbird Aged Care
03.2020 - 03.2021

Contract/Freelance Chef

CHEF EXPRESS
07.2019 - Current

Cook

HOWARD SMITH WHARVES PRECINCT
10.2018 - 07.2019

Line Cook/Chef

REDCLIFFE RSL
10.2017 - 10.2018

Apprentice Chef

PREECE’S AT THE JETTY
08.2015 - 11.2018

Apprentice Chef

FEEL GOODZ GOURMET CAFE
04.2015 - 09.2015

FOH/BOH Trainee (Cook, Barista and Attendant)

HUDSON’S CAFE
02.2014 - 10.2017

First Aid Certificate - First Aid/CPR/Emergency Support

First Aid Pro

High School Diploma -

MUELLER COLLEGE

Certificate III in Hospitality -

GOLD TRAINING

Certificate III in Events Management -

GOLD TRAINING

Certificate III in Commercial Cookery -

GOLD TRAINING

Certificate II in Kitchen Operations -

GOLD TRAINING

Responsible Service of Alcohol (RSA) Certificate -

HOSPITALITY INSTITUTE AUSTRALASIA
Shaenel Lea Ernest