Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shafa Kureshi

The Ponds,NSW

Summary

Dynamic and resourceful professional with experience at Infinitive Finance Solutions, excelling in teamwork and problem-solving. Proven ability to streamline processes and enhance data management, while safeguarding sensitive information. Quick learner with strong computer skills, adept at adapting to new technologies and contributing to a positive work environment.

Overview

3
3
years of professional experience

Work History

Console Operator

Mohsin Malek
01.2025 - 01.2025
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
  • Acted as a reliable point of contact for external partners, addressing queries and providing information on console operations as needed.
  • Increased productivity through efficient management of multiple tasks on various consoles simultaneously.
  • Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
  • Supported cross-functional teams with critical information gathered from monitoring system analytics and reporting tools during daily console operations.
  • Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.

Intern

Terence C Ring Land and Partners
06.2022 - 06.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Explored new technologies and approaches to streamline processes.
  • Streamlined data entry processes, significantly reducing manual errors.

Assistant

Infinitive Finance Solutions
03.2022 - 04.2022
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.

Education

Bachelor Of Applied Finance And Professional Acco - Accouting And Finance

Macquarie University
Sydney, NSW

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • Computer skills
  • Multitasking and organization
  • Goal-oriented mindset
  • Interpersonal and social skills
  • Attention to detail
  • Creative and resourceful
  • Research
  • Presentations
  • Social media
  • Data management
  • Administrative tasks
  • Tech-Savvy

Languages

Hindi
Native or Bilingual
English
Native or Bilingual

Timeline

Console Operator

Mohsin Malek
01.2025 - 01.2025

Intern

Terence C Ring Land and Partners
06.2022 - 06.2022

Assistant

Infinitive Finance Solutions
03.2022 - 04.2022

Bachelor Of Applied Finance And Professional Acco - Accouting And Finance

Macquarie University

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Shafa Kureshi