Shafin Alam
Minto,NSW
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
Certification
Work History
Customer Service
Support7 Consultant
Minto, NSW
- Provided excellent customer service while delivering newspapers.
- Greeted customers and provided customer service.
- Provided customer service support when necessary.
- Provided courteous customer service throughout deliveries.
Education
High School Diploma -
SRHS
Minto, NSW12-2024
Certificate in Information Technology -
TAFE NSW
Liverpool, NSWSkills
- Problem-solving
- Data entry
- Quality assurance
- Communication
- Customer service
- Conflict resolution
- Time management
- Technical support
Languages
Bengali
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Academic achievements in primary and high schools
- Achieved leadership and good behavioral awards
Affiliations
- Participate in sports activities (soccer, swimming, archery)
- Enjoy computer games, movies and travelling
Certification
- NSW driving license
- Computer literate and planning for certifications in Microsoft and Cisco
References
References available upon request.
Timeline
Customer Service
Support7 Consultant
High School Diploma -
SRHS
Certificate in Information Technology -
TAFE NSW
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