Muhammad Shafiq Amin Basheer

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Worked flexible hours; night, weekend, and holiday shifts.

• Accommodate customers by resolving order related issues at times.

• Performed duties according to applicable standards, policies, and regulatory guidelines to promote a safe working environment.

• Proved successful working within tight deadlines and a fast-paced atmosphere.

• Maintained excellent attendance record, consistently arriving to work on time.

• Processed payments by accepting cash, checks and credit and debit card payments.

• Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.

• Anticipated customers' questions and complaints and skillfully handled concerns.

• Provided excellent customer service when dealing with orders, complaints and resolving issues.
• Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.

• Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

• Completed training to learn additional techniques for making new and seasonal items.

• Used pizza cutter to slice pizzas according to size and customer specifications.

• Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.

• Managed multiple tasks and met time-sensitive deadlines.

• Prepared raw materials for cooking by cutting vegetables and preparing the dough.

• Cleaned counters and food prep stations to ensure a clean environment for customers.

• Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.

• Managed workflow between staff, coordinating documents, planning and creative material distribution.

• Utilized market trends and target audience statistics to effectively and appropriately market products.

• Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.

• Assisted with the development of event strategies and tactical plans to promote accomplishment of marketing goals.

• Maintained complete database of files, contacts and project materials.

• Transformed corporate website and social media platforms to better engage customers and promote sales.

• Implemented creative partnership building, event sponsorship, activation platforms and consumer experience design.

• Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.

• Executed optimal sales strategies to achieve commercial goals for the target market.

• Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets and developing protocols.