Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shafreen Althaf

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

7 Eleven Store
05.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Social Media Manager

NaturaHeal Pty Ltd
12.2022 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Designed and implemented social media strategies to align with business goals.

Education

Bachelor of Science - Aviation

Griffith University
Brisbane, QLD
04.2025

Skills

  • Cash Register Operation
  • Customer Assistance
  • Social Media Management
  • Social Ad Campaigns
  • Digital Content Development
  • Increasing Engagement
  • POS System Operations

Timeline

Retail Sales Associate

7 Eleven Store
05.2023 - Current

Social Media Manager

NaturaHeal Pty Ltd
12.2022 - Current

Bachelor of Science - Aviation

Griffith University

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Shafreen Althaf