Shagun Sharma
Bonshaw,Australia
Summary
Dynamic education support professional with a decade of experience enhancing student learning and engagement. Proven expertise in implementing differentiated instruction and literacy interventions, effectively addressing diverse learning needs and boosting student performance. Strong background in behavior management and classroom supervision ensures a positive educational environment. Committed to fostering collaboration with educators and parents to support individual student growth and success. Passionate about creating inclusive and supportive learning experiences that empower every learner to thrive.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer service team member
BigW
11.2020 - Current
- Achieved 96% positive feedback by serving an average of 120 customers per shift.
- Trained five new hires in point-of-sale and merchandising protocols.
- Consistently maintained Health & Beauty section planograms.
- Leveraged conflict-resolution skills to manage classroom incidents effectively.
Primary Teacher
Pratap Public School
03.2016 - 12.2019
- Taught English and Social Studies to mixed-ability classes of 40 students; implemented formative assessment strategy that reduced annual subject failures from 15 to 5 in year 1 and to just 1 in year 2.
- Identified and supported students with learning difficulties; collaborated with SENCo and parents to design individualized plans, resulting in measurable progress for 6 learners.
- Organized co-curricular activities (literary week, Mother's Day, Christmas program) as Master of Ceremonies, enhancing school community engagement.
- Served as Assistant Activity In-Charge, coordinating inter-house competitions and boosting student participation.
Assistant Professor
Dyal Sigh College
07.2015 - 04.2016
- Lectured and assessed 120 undergraduate commerce students, maintaining 100 % syllabus completion within university timelines.
- Digitised grading spreadsheets, cutting result-compilation time by 30 %.
- Participated in curriculum review committee, aligning course objectives with contemporary industry needs.
Education
Certificate IV - School Based Education Support
TAFE Bankstown
Sydney01.2023
Bachelor of Education - undefined
01.2015
Master of Commerce - undefined
01.2014
Bachelor of Business Administration - undefined
01.2012
Skills
- Literacy and numeracy interventions
- Differentiated instruction
- Positive behavior management
- Classroom and playground supervision
- Digital resource development
- Event coordination
- First aid and CPR certification
- Google Classroom proficiency
- Microsoft Teams expertise
- Microsoft Office suite
- Tally ERP software
- MS Teams
Certification
- First Aid, CPR & Anaphylaxis (Current)
- Accounting with Tally
- Google Workspace for Education (Basic)
VOLUNTARY & CO-CURRICULAR CONTRIBUTIONS
- Weekend tutor for 20 disadvantaged learners (ages 6-11) at Krishna Mandir, improving homework completion time.
- Committee member for 'Panache' Inter-College Cultural Fest; coordinated 5 events with 500+ participants.
Timeline
Customer service team member
BigW
11.2020 - Current
Primary Teacher
Pratap Public School
03.2016 - 12.2019
Assistant Professor
Dyal Sigh College
07.2015 - 04.2016
Certificate IV - School Based Education Support
TAFE Bankstown