Shahab Saoud
Hoppers Crossing,Australia
Summary
I am a hardworking Year 11 student who is actively building both practical skills and work experience. I currently work casually with my father as a tree arborist assistant, where I have developed strong hands-on skills and a solid work ethic. I have also completed work experience at Hooked on Bait and Tackle, gaining valuable customer service and retail experience. In addition, I have worked in our family business, Sharp St Fish and Chips, which has helped me improve my ability to work in a fast-paced environment and interact confidently with customers. Alongside my work commitments, I am currently studying a Certificate II in Electrotechnology, demonstrating my interest in developing technical skills and pursuing a future career in the electrical field.
Overview
2
2
years of professional experience
Work History
Assistant Tree Arborist
AJ Arborist Tree Services
Hoppers Crossing, VIC
01.2024 - Current
- Assisted with cutting, clearing, and maintaining trees
- Followed safety procedures and used basic tools
- Supported team with cleanup and equipment setup
Customer Service Assistant
Sharp St Fish and Chips
Hoppers Crossing, VIC
01.2024 - Current
- Took customer orders and handled payments
- Prepared food and maintained cleanliness
- Provided friendly and efficient service to all customers
Customer Service Cashier (Work Experience)
Hooked on Bait & Tackle
Hoppers Crossing , Vic
12.2025 - 12.2025
- Processed customer transactions efficiently at a local bait and tackle shop.
- Assisted customers in selecting fishing gear and supplies based on needs.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and refund transactions accurately during busy periods.
- Provided product knowledge to customers about fishing techniques and equipment.
- Collaborated with team members to restock shelves and manage inventory levels.
- Ensured compliance with store policies and safety regulations during operations.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Cert 2 - Electrotechnology
Victoria University
Werribee, VIC03.2026
Year 10 - English, Mathematics, Science, Humanities
Islamic College of Melbourne
Tarneit, VicYear 11 - English, Mathematics, Science, Humanities
Islamic College of Melbourne
Tarneit, VicSkills
- Hardworking and reliable
- Follows instructions carefully
- Physically fit and able to work on hands-on tasks
- Good communication with both team and customers
- Willing to learn and take on new responsibilities
- Strong customer service and communication skills
References
- Wissam Saoud, 0410207117
- Rouba Hamze, 0410916813
Availability
Monday to Friday Available: after 4 PM,
Weekends: Available all day
Volunteer Experience
School Marketing Stall Volunteer, Islamic College of Melbourne, 2023, Helped plan and run a marketing stall at a school event, Handled setup, basic customer service, and clean-up tasks, Worked as part of a team to promote products
Personal Information
Date of Birth: 01/22/10
Timeline
Customer Service Cashier (Work Experience)
Hooked on Bait & Tackle
12.2025 - 12.2025
Assistant Tree Arborist
AJ Arborist Tree Services
01.2024 - Current
Customer Service Assistant
Sharp St Fish and Chips
01.2024 - Current
Cert 2 - Electrotechnology
Victoria University
Year 10 - English, Mathematics, Science, Humanities
Islamic College of Melbourne
Year 11 - English, Mathematics, Science, Humanities
Islamic College of Melbourne