Shahad Allaaiwes
Adelaide,SA
Summary
A dynamic professional with experience as a Sales Assistant/Manager at Teddy's Dessert, excelling in team collaboration and effective communication. Proven ability to manage inventory and enhance customer satisfaction through problem-solving. The Assistant Manager role offers progressive accomplishments in leadership roles, establishes clear guidelines, and enforces consistent policies to keep staff satisfied, and on target to achieve important objectives.Skilled in child development and routine management, ensuring a nurturing environment for children while fostering positive relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Family Babysitter
SA
Adelaide
01.2023 - Current
- Provided direct-care services for children of varying ages.
- Engaged with children on individual basis to build positive, trusting relationships.
- Kept track of daily activities of the children including meals eaten, naps taken.
- Took children to and from school and extra-curricular activities.
- Administered basic first aid if necessary in case of minor injuries or illnesses.
- Organised various activities, games, crafts and outings to keep children entertained.
- Ensured physical and social well-being of each child.
Sales Assistant/Assistant Manager
Teddy's Dessert
Adelaide, SA
09.2024 - 11.2024
- Organised stockroom shelves, racks and bins according to store layout and product categories.
- Answered store and merchandise questions and led customers to wanted items.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Ensured compliance with company policies and procedures at all times.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Unboxed food produce and stock, restocked shelves, and organised the fridge/freezer in arranged arrangements.
- Managed and performed cashier duties accurately and efficiently, such as scanning items, processing payments, and issuing receipts or change due.
- Processed orders efficiently using a POS system.
- Maintained cleanliness of the sales floor area at all times.
- Cleaned shelves, kitchen appliances, counters, and tables to maintain an organised store.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Education
2018 - 2022 - High School
Unley High School
Adelaide, SA2023 - 2023 - High School
Thebarton Senior College
Adelaide, SASkills
- Team collaboration
- Opening and closing procedures
- Processing payments
- Hospitality and accommodation
- Product management and pricing
- Stock management
- Point of sale operation
- Effective verbal and written communication
- Multitasking and organisation
- Staff training and development
- Infant care experience
- School-age children experience
- Meal and snack preparation
- Child Development Understanding
- Routine management
Certification
- Pro Barista Training Certification
- Certificate I Hospitality
References
References available upon request.
Timeline
Sales Assistant/Assistant Manager
Teddy's Dessert
09.2024 - 11.2024
Family Babysitter
SA
01.2023 - Current
2018 - 2022 - High School
Unley High School
2023 - 2023 - High School
Thebarton Senior College
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