Shahd EESSA
Woodville Gardens,SA
Summary
Friendly and hardworking individual with experience in customer service, teamwork, and fast-paced environments. Strong communication, organisational, and time management skills, with a positive attitude and a willingness to learn. Committed to creating positive customer experiences and supporting team success while maintaining a high standard of professionalism.
Overview
5
5
years of professional experience
Work History
Childcare Educator
Nido Early School
Woodville Gardens, Australia
04.2022 - Current
- Delivered friendly and professional customer service, assisting customers and responding to enquiries in a positive and efficient manner.
- Built strong relationships with customers, colleagues, and community members through effective communication and a helpful attitude.
- Maintained clean, organised, and well-presented work areas to ensure a safe and welcoming environment.
- Restocked merchandise and organised displays to support efficient daily operations.
- Worked collaboratively with team members to complete tasks accurately and meet workplace deadlines.
- Followed workplace policies, procedures, and supervisor instructions while maintaining a high standard of work.
- Demonstrated strong organisational and time management skills by prioritising tasks in a fast-paced environment.
- Adapted quickly to changing priorities and provided support wherever needed to ensure smooth day-to-day operations.
Volunteer
Human Appeal Living & Giving Store
Woodville Gardens, Australia
10.2021 - 12.2021
- Provided assistance to community members by answering questions and addressing concerns.
- Developed positive customer relationships through friendly greeting and excellent service.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Recommended, selected, located and obtained products to meet customer needs.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
Cert III - Early Childhood Education And Care
Queensford College
SA11-2022
Year 12 -
Woodville High School
Woodville, SA10-2022
Cert II - Community Services
TAFE
SA12-2021
First Aid -
TAFE
SA12-2021
Skills
- Safety and Hygiene Standards
- Customer Service
- Communication Skills
- Relationship Building
- Teamwork and Collaboration
- Organisational Skills
- Time Management
- Attention to Detail
- Adaptability
- Problem Solving
- Reliability and Punctuality
- Fast Learner
Languages
Arabic, Full Professional
Timeline
Childcare Educator
Nido Early School
04.2022 - Current
Volunteer
Human Appeal Living & Giving Store
10.2021 - 12.2021
Cert III - Early Childhood Education And Care
Queensford College
Year 12 -
Woodville High School
Cert II - Community Services
TAFE
First Aid -
TAFE