Shaheedah Mohamed Yusope
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
38
38
years of professional experience
Work History
Storeperson
Australian Pharmaceutical Industries
08.2019 - Current
- Person and Picker for pharmaceutical items to be ship out to pharmacies.
- Picked stock according to order sheets and prepared for transport.
- Restocked shelves and helped customers locate desired items.
Volunteer
Oberthur Primary School
01.2017 - 01.2021
- Assist in the day to day P&C projects / events, class representative and school banking.
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Volunteer
Iqra Academy
01.2018 - 01.2020
- Assist in the administrative work and established their financial and accounting system (PaySmart).
- Marketing work and planning events.
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Secretary
DNVGL
01.2001 - 01.2017
- All aspect of admin work and financial management (WIP/MRCON).
- Proficient in these systems : Basware, TEAM, NPS and an Affinitas super user.
- Part of the Academy Team and Business Unit.
- Worked in the Lab unit checking oil samples and computing data.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Sales Assistant
Marion Shopping Centre
01.2006 - 02.2006
- Sales of jewelries, watches, handbags and clothing line.
- Fixing/repair watches, can handle stocks and cashier.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
Trainer
Office Girl, Ms Shirley Tuckey
09.2005 - 09.2005
- Help her with the paperwork's, filing and light housekeeping job, for ISO Workshop and Lead Auditor for Quality Management Systems.
- Responsible for data management, customer enquiries, new business, other admin work.
Sales Administrator
The Westin Stamford, The Westin Plaza
01.1999 - 01.2001
- Responsible for customer enquiries, marketing, invoicing and contracts management.
- Work independently with clients, site inspections and established new businesses and contracts.
- Organized and hosting a monthly event for hotel guests and improve the hotel ISO standards.
- Collaborated with marketing department personnel to optimize strategic initiatives.
- Planned and directed staff training and performance evaluations.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
Executive Assistant
Ferriby Marine
01.1998 - 01.1999
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Exhibition Administrator
Conference & Exhibition Management Services Pte Ltd
01.1996 - 01.1998
- Media - responsible for press releases, data entry, liaising with publications.
- Exhibition - telemarketing and market research, resolve problems both in Singapore and overseas (exhibition worked in Singapore, India and Myanmar).
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Admin Clerk
Island Landscape & Nursery Pte Ltd
01.1991 - 01.1996
- Daily administrative duties and retail services.
- Design both in-house and promotional materials and assist in road shows and retail sales.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Entered data into Excel system and updated customer contacts with information to keep records current.
Sales Promoter
Christmas Gift Wrappers, Gallerie
01.1989 - 01.1990
- Responsible for customer service and overall satisfaction, also help customer gift wrapping
- Identified interest in customers by explaining products and services and initiating conversations.
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
Event Promoter
World Trade Centre
11.1985 - 12.1985
- Responsible for customer service, ticket counter, handle trade fairs
- Hosted event by greeting participants and providing engaging experience.
Education
Basis, Latte Art and Advanced Certificate for Barista Course -
Coffee Making Fremantle Barista Coffee Training Centre
Perth, WA2019
WSQ Advanced Certificate in Training and Assessment -
Institute of Adult Learning
Singapore2016
Basic Accounting and Understanding and Analysis Financial Statement -
Management Development Institute of 2014
Singapore2012
Certificate of Selling & Sales Management -
Thames School of Commerce
Singapore2010
MDIS -
University of Bradford
Singapore2004
Diploma - Business Management
MDIS
Singapore1996
Skills
- Intermediate in all MS office ie, Word, Excel, PowerPoint, Outlook Good at Alphanumeric Data Entry and Excellent in Numeric Data Entry
- Presentation Materials
- Promotional Campaigns
- Contact Database Management
- Coordinate Events
- Customer Interaction
- Business Operations
- Corporate Events Planning
- Promotion and Advertising
- Time Management
- Detailed Meeting Minutes
- Travel Administration
- Microsoft Windows
- Account Balancing
- Customer Service
- Employee Timesheet Processing
- Data Entry Documentation
- Financial Management
- Month-End Reports
Accomplishments
- Managed inventory and office budgeting for supplies.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees/clients.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Malay
Native or Bilingual
Indonesian
Limited Working
Timeline
Storeperson
Australian Pharmaceutical Industries
08.2019 - Current
Volunteer
Iqra Academy
01.2018 - 01.2020
Volunteer
Oberthur Primary School
01.2017 - 01.2021
Sales Assistant
Marion Shopping Centre
01.2006 - 02.2006
Trainer
Office Girl, Ms Shirley Tuckey
09.2005 - 09.2005
Secretary
DNVGL
01.2001 - 01.2017
Sales Administrator
The Westin Stamford, The Westin Plaza
01.1999 - 01.2001
Executive Assistant
Ferriby Marine
01.1998 - 01.1999
Exhibition Administrator
Conference & Exhibition Management Services Pte Ltd
01.1996 - 01.1998
Admin Clerk
Island Landscape & Nursery Pte Ltd
01.1991 - 01.1996
Sales Promoter
Christmas Gift Wrappers, Gallerie
01.1989 - 01.1990
Event Promoter
World Trade Centre
11.1985 - 12.1985
Basis, Latte Art and Advanced Certificate for Barista Course -
Coffee Making Fremantle Barista Coffee Training Centre
WSQ Advanced Certificate in Training and Assessment -
Institute of Adult Learning
Basic Accounting and Understanding and Analysis Financial Statement -
Management Development Institute of 2014
Certificate of Selling & Sales Management -
Thames School of Commerce
MDIS -
University of Bradford
Diploma - Business Management
MDIS
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