Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Availability
Timeline
Generic

RACHEL FONSECA

TAPPING,WA

Summary

Dynamic grocery store professional with a proven track record at IGA, excelling in customer service and cash handling. Known for reliability and strong communication skills, I create positive shopping experiences while efficiently managing transactions. My commitment to teamwork and customer engagement drives success in fast-paced environments, ensuring satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Store Team Member

IGA
01.2025 - Current
  • I am a dedicated grocery store professional with extensive experience in delivering exceptional customer service while maintaining efficient cashiering operations. I excel at creating positive shopping experiences through friendly interaction, active listening, and prompt problem-solving for diverse customers. My strong multitasking abilities allow me to handle transactions accurately while managing customer inquiries, price checks, and product locations. I consistently maintain a neat checkout area, process various payment methods, and handle cash responsibilities with precision. Experienced in resolving customer concerns professionally and courteously, I also assist with returns, exchanges, and special requests while ensuring store policies are followed. My reliable attendance record, flexible scheduling availability, and ability to remain calm during busy periods demonstrate my commitment to both customer satisfaction and team success.

Dance Teacher

Smash Dance Company
01.2024 - Current
  • I bring dynamic energy and patience to every class, demonstrating strong leadership in the dance studio. My creativity shines through new routines and teaching methods, and I easily adapt to different skill levels and learning styles. With excellent time management skills, I effectively structure classes and meet all program goals. I maintain high energy and stamina throughout multiple classes, focusing on detailed instruction and student development. Through these qualities, I create an engaging, supportive, and professional learning environment for all students.

Performer

O Entertainment
01.2024 - Current
  • I have worked in various corporate and government events showcasing my skill. I excel in team collaboration and maintain strong client relationships through effective communication and professional interactions with event staff. My proven ability to handle conflict resolution ensures smooth event operations, while consistently maintaining a professional appearance and demeanor. Known for exceptional punctuality and reliability, I bring a positive attitude to every event, contributing to successful outcomes and client satisfaction. These interpersonal skills make me a valuable team member who can be counted on to represent the company professionally in any situation.

Parade Dancer

Royal Show Claremont
01.2023 - Current
  • I Work in different capabilities, mostly as a performer.

Canteen Worker

Whitfords Football Club
Padbury
01.2023 - Current
  • I provide efficient and friendly customer service in a fast-paced sports club canteen environment, where I handle food service and cash transactions with precision and care. My responsibilities include taking food orders, processing payments accurately, and ensuring quick service during peak sporting events and busy periods. I maintain high standards of food handling and hygiene while delivering prompt, friendly service to club members, players, and visitors. Skilled in multitasking, I can efficiently manage queues during rush periods while maintaining accuracy in cash handling and providing helpful menu suggestions. My experience includes operating the point-of-sale system, handling cash reconciliation, and maintaining a clean, welcoming service area. I demonstrate reliability and flexibility in adapting to varying event schedules, and I take pride in contributing to positive customer experiences at the sports club through professional and courteous service.

Café Assistant

Lake Joondalup Baptist College
01.2022 - Current
  • As a dedicated team member of the Lake Joondalup Baptist College Breakfast Club, I provided comprehensive food service support to students and staff. My responsibilities included preparing and serving nutritious breakfast options and beverages, managing customer orders efficiently, and handling cash transactions accurately. I demonstrated strong organizational skills during busy morning periods while maintaining friendly and professional service. This role enhanced my abilities in food handling, customer service, and cash management, while contributing to the positive start of students' school day.

Work Experience Assistant

Wanneroo Secondary College
08.2023 - 08.2023
  • As an assistant to the Performing Arts Director, I provided comprehensive support across both administrative and classroom environments. My responsibilities included assisting with class coordination, supporting student activities, and managing essential office duties. I demonstrated strong organizational skills while helping to maintain schedules, prepare teaching materials, and document student progress. In the classroom setting, I actively supported the director by assisting with student supervision, helping with performance preparations, and ensuring smooth running of daily activities. My administrative duties included handling correspondence, organizing files, and assisting with program documentation. This role enhanced my abilities in multitasking, communication, and time management, while developing valuable experience in both educational and performing arts environments. I maintained professionalism while working with students, staff, and parents, contributing to the overall success of the performing arts program.

Education

Diploma in Business -

Lake Joondalup Baptist College
Joondalup, WA
09.2024

Cert IV in Business -

09.2024

Year 12 -

Lake Joondalup Baptist College
01.2024

Cert III in Workskills -

11.2023

Cert III in Business -

11.2023

St Stephens Carramar
01.2015

Bachelor of Arts -

ECU
Joondalup

Skills

  • Excellent communication
  • Time management
  • Teamwork
  • Participation
  • Good work ethic
  • Responsibility
  • Customer service
  • Team collaboration
  • Reliability and punctuality
  • Customer engagement

Awards

  • Class Contribution Award
  • 3 Student of Good Standing Awards

Personal Information

  • Age: 18
  • Date of Birth: 06/11/06

Availability

Available for flexible scheduling Wednesday through Sunday, with full availability on weekends.

Timeline

Store Team Member

IGA
01.2025 - Current

Dance Teacher

Smash Dance Company
01.2024 - Current

Performer

O Entertainment
01.2024 - Current

Work Experience Assistant

Wanneroo Secondary College
08.2023 - 08.2023

Parade Dancer

Royal Show Claremont
01.2023 - Current

Canteen Worker

Whitfords Football Club
01.2023 - Current

Café Assistant

Lake Joondalup Baptist College
01.2022 - Current

Diploma in Business -

Lake Joondalup Baptist College

Cert IV in Business -

Year 12 -

Lake Joondalup Baptist College

Cert III in Workskills -

Cert III in Business -

St Stephens Carramar

Bachelor of Arts -

ECU

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RACHEL FONSECA