Shaheena Ross
3 Eonberry Court, Gray,NT
Summary
I am a dedicated and enthusiastic team player with over 5 years experience in the provision of Business Administration services in the Employment, Recruitment and Government sectors. My strict adherence to professional and regulatory frameworks has been key to my success in previous roles, and I am now looking to broaden my experience in an organization that values a strong work ethic and work-life balance.
Overview
10
10
years of professional experience
Work History
Employment Services Officer
Department of Corporate & Information Services
07.2014 - 10.2019
- Process less comples tasks associated with the delivery of recruitment and employment outputs to client agencies
- Provide routine recruitment and employment services to a range of client agencies in relation to a wide range of recruitment and employment processes
- Contribute to the development and implementation of a client focussed continuous improvement program to ensure best practice in recruitment and employment services
- Provide accurate and timely advice to client agencies on less complex processes and issues relating to the effective delivery of recruitment and employment services.
Indigenous Employment Program
Northern Territory Government
02.2014 - 07.2014
- 20 weeks Studying Certificate II in Business -Charles Darwin University
- Workplace with Department of Corporate & Information Services
Front of House F&B
Karen Sheldon Catering
10.2013 - 10.2013
- Worked a variety of functions including catered functions surrounding major football games and blue chip events
- Competent in food and beverage handling
- Superior personal presentation.
Attendant
Crocodylus Park
11.2010 - 11.2010
- Work experience
- Feeding animals
- Cleaning crocodile cages & rubbish duties
Librarian Assistant
Charles Darwin University
09.2010 - 09.2010
- Work experience
- Reception Duties -telephone calls, filing
- Book orders & check out books
- Customer service
AOD Trainee
Department of Alcohol and other drugs
09.2009 - 09.2009
- 1 week work experience
- Reception Duties -telephone calls, filing, email
Education
Certificate II Community Services -
Bamara Education & Training
Darwin01.2023
Certificate II in Business -
Charles Darwin University
08.2014
Certificate II in Hospitality -
Karen Sheldon Training & Education
12.2013
Certificate I in Business -
Bachelor Institute of Indigenous Tertiary Education
04.2013
Completed Year 10 -
Palmerston Senior College
09.2010
Skills
- Human Resources Support
- Organizational Skills
- Time Management
- Customer Service
- Problem Solving
- Attention to Detail
- Records Management
- Data Entry
- Reception Oversight
- Office Administration
- Minute Taking
- Letter Preparation
References
- Pauline Armstrong, Community Services Trainer, Bamara Education & Training, parmstrong@bamara.com.au, 0455222571
- Wendy Mortlock, Previous Senior Employment Services Officer, NTG, Wendy.Mortlock@nt.gov.au, 0408032576
Timeline
Employment Services Officer
Department of Corporate & Information Services
07.2014 - 10.2019
Indigenous Employment Program
Northern Territory Government
02.2014 - 07.2014
Front of House F&B
Karen Sheldon Catering
10.2013 - 10.2013
Attendant
Crocodylus Park
11.2010 - 11.2010
Librarian Assistant
Charles Darwin University
09.2010 - 09.2010
AOD Trainee
Department of Alcohol and other drugs
09.2009 - 09.2009
Certificate II Community Services -
Bamara Education & Training
Certificate II in Business -
Charles Darwin University
Certificate II in Hospitality -
Karen Sheldon Training & Education
Certificate I in Business -
Bachelor Institute of Indigenous Tertiary Education
Completed Year 10 -
Palmerston Senior College
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