Shahid Khalid Shaikh
Melbourne
Summary
My name is Shahid Shaikh, and I'm currently pursuing my Master's in Banking and Finance at Monash University. I am originally from Bangalore, India, I've always been passionate about understanding the dynamics of global finance and how financial systems operate across different economies. While I continue to build a strong academic foundation, I'm also keen to explore diverse fields through part-time opportunities that allow me to grow beyond the classroom. I'm particularly interested in roles that help me enhance my soft skills, including communication, leadership, and adaptability. I genuinely enjoy interacting with people and working in collaborative environments, which has also developed my interest in team management. I believe that real-world experience plays a crucial role in shaping a well-rounded professional, and I'm excited to take on new challenges that will help me grow both personally and professionally. I'm always eager to learn, connect with others, and contribute meaningfully to any team I join.
Overview
1
1
year of professional experience
Work History
Proactive Team Member (Casual)
Woolworths
04.2025 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Customer Service Associate
Unique Label
03.2024 - 01.2025
- Helped customers every day with positive attitude and focus on customer satisfaction.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
Masters In Banking And Finance - Banking And Finance
Monash University
Caulfield, VIC03-2027
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Guest services
- Inventory control
- MS office proficiency
- Calm under pressure
- Relationship building
- Customer relations
Availability
Sunday
Tuesday
Wednesday
Thursday
Friday
Saturday
Languages
English
Full Professional
Hindi
Full Professional
Kannada
Full Professional
Malayalam
Professional Working
Timeline
Proactive Team Member (Casual)
Woolworths
04.2025 - Current
Customer Service Associate
Unique Label
03.2024 - 01.2025
Masters In Banking And Finance - Banking And Finance
Monash University
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