SHAHID KHAN
Bankstown
Summary
To be employed in a prosperous and ambitious environment and contribute to the development of the organization and satisfy customer needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Heath and Security Assistant
NSW Health
05.2024 - Current
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
- Maintaining safe and secure environment for staff,patient and visitors.
- Responding to emergency this includes code black ,fire and duress alarm.
Security Guard at RPA HOSPITAL
ACES GROUP
05.2023 - Current
- Inspect and patrol premises regularly
- Monitor property entrance
- Report any suspicious behaviors and vehicle
- Aid people in need
- Respond to Alarm and react in timely manner
- Immediate respond to any emergency to assist hospital staff
Aviation screening officer (Mss.)
Australia Post
05.2020 - 05.2023
- Checking documents and goods to deduct illegal activities
- Screen articles by interpreting x-ray images
- Undertake emergency response action towards security
- Ensure the dangerous goods would not go in cargo plane
- And do the explosive deduction test when it requires
Relieving shift Manager
ALDI STORE
01.2021 - 04.2023
- Assign task to staff
- Supervise staff throughout the shift
- Monitor inventory levels
- Order more inventory as needed
- Manage bookings
- Resolve conflict between staff members
- Balance the cash register at the end of the shift
- Receive feedback from customers and resolve any complaints
Customer service specialist
A.H Beard
12.2019 - 04.2020
- Process complains and issues related to products or services
- Help customer complete purchase, upgrades, and returns, and frequently provide advice and technical assistance as well
- Attract potential customers by answering products and services questions and suggesting information about other products and services
Aviation screening officer
SNP Security
01.2017 - 01.2019
- Screening passenger at airport and guard railways, subways, and other transportation hubs
- Screeners use various techniques and equipment including x-ray machines, standing and handheld metal detectors, physical hands-on searches, canines, or other security devices such as cameras and surveillance equipment
- Greet, direct, and inform passenger through the screening process
Restaurant manager
Restaurant manager
01.2012 - 01.2017
- Provide timely, courteous, and efficient customer service always
- Managing restaurant budget and overseeing bookkeeping activities
- Discussing menu ideas with chefs and making menu plans
- Overseeing and undertaking stock control including purchase and pricing
- Hiring restaurant staff and overseeing their training and progress
- Ensuring compliance with health and safety regulations for customers and staff
- Ascertaining levels of customer satisfaction and acting accordingly
Pastry chef
Pastry chef at the park New Delhi
01.2011 - 01.2012
- Study each recipe and gather all necessary ingredients
- Cook food in timely manner
- Delegate tasks to kitchen staff
- Ensure appealing plate presentation
- Taking care of customers safety and satisfaction
- Ensure timely, friendly, and professional service
- Ensure compliance with all health and safety regulation within the kitchen area
Customer care executive
Customer care executive
01.2006 - 01.2008
- Making outbound calls
- Generating sales
- Providing best financial solution to the customers as per there credit history
- Offering customer supports
Education
First Aid,CPR,EDVPM,VPM MANAGEMENT(TEAM RESTRAINT) -
CERTIFICATE
Diploma - Hotel Management
DIHM DELHI
01.2011
Skills
- Software Skills
- MS Office 2016 Advanced
- Level of skill
- Word, Excel, power point, Internet explorer
- Bi-lingual (English, Urdu, Hindi, Punjabi)
- Awareness of Workplace Health and Safety Principle
- Food safety supervisor certificate
- RSA (training) responsible service of alcohol
Hobbies and Interests
Sports, gym, long drives, current events, music, movies and meeting new people.
Certification
FIRST AID
CPR
AGGRESSIVE BEHAVIOUR MANAGED
Languages
English,Hindi,Urdu
Full Professional
English
Advanced (C1)
Hindi
Advanced (C1)
Urdu
Advanced (C1)
Timeline
Heath and Security Assistant
NSW Health
05.2024 - Current
Security Guard at RPA HOSPITAL
ACES GROUP
05.2023 - Current
Relieving shift Manager
ALDI STORE
01.2021 - 04.2023
Aviation screening officer (Mss.)
Australia Post
05.2020 - 05.2023
Customer service specialist
A.H Beard
12.2019 - 04.2020
Aviation screening officer
SNP Security
01.2017 - 01.2019
Restaurant manager
Restaurant manager
01.2012 - 01.2017
Pastry chef
Pastry chef at the park New Delhi
01.2011 - 01.2012
Customer care executive
Customer care executive
01.2006 - 01.2008
Diploma - Hotel Management
DIHM DELHI
First Aid,CPR,EDVPM,VPM MANAGEMENT(TEAM RESTRAINT) -
CERTIFICATE
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