Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shahid Munir

Narre Warren,VIC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security and Facilities Supervisor

Epayme Ltd
09.2022 - 05.2023
  • Served as point of contact for internal and external customers seeking support and information.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Collaborated with other departments to foster efficient use of facility space and resources.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
  • Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.

Assistant Manager

LnE Consultants
09.2015 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

Master of Laws - Financial Regulation And Compliance Law

BPP University
London, UK
09.2015

Bachelor of Science - Math 1, Math 2, Physics

Islamia University
Bahawalpur, Pakistan
09.2008

Skills

  • Customer Relations
  • Team motivation
  • Staff Supervision
  • Task Delegation
  • Staff Management
  • Workload Management
  • Operations Management
  • Customer rapport
  • Compliance understanding
  • Strategic Planning
  • Policy Enforcement
  • Orientation and training
  • Project management abilities
  • Negotiation
  • Team Leadership
  • Customer Service
  • Decision-Making
  • Maintenance
  • Public Safety
  • Analytical Thinking
  • Building operations

Certification

  • Working With Children Checks volunteer (but willing to provide employee checks)
  • NDIS Screening
  • Certificate 2 in Security operations.
  • First-Aid
  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID010 Provide basic emergency life support
  • HLTAID011 Provide First Aid
  • Fully vaccinated along with booster shot
  • Drivers Licence
  • Reliable fully insured vehicle
  • Police checks available
  • Overseas Police check available
  • Licence Security valid till 8 May 2027

Timeline

Security and Facilities Supervisor

Epayme Ltd
09.2022 - 05.2023

Assistant Manager

LnE Consultants
09.2015 - 08.2022

Master of Laws - Financial Regulation And Compliance Law

BPP University

Bachelor of Science - Math 1, Math 2, Physics

Islamia University

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Shahid Munir