Shahnaz Al Barzangy
Frankston,VIC
Summary
Energetic supervisor, successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Supervisor
Zeus Street Greek Restaurant
Melbourne, VIC
11.2025 - Current
- Trained new team members on procedures, service standards, and operational expectations.
- Supervised staff, ensuring smooth customer service and workflow consistency.
- Coordinated staff schedules, assigning tasks to maintain coverage during peak periods.
- Monitored inventory levels, restocking supplies to prevent service interruptions.
- Resolved customer concerns promptly, maintaining professional service and satisfaction.
- Enforced cleanliness and safety standards in the workspace.
- Reviewed daily sales and activity records, supporting accurate reporting and reconciliation.
- Improved workflow efficiency by identifying problem areas and adjusting task assignments.
Hospitality
Zeus Street Greek Restaurant
11.2025 - Current
- Assisted kitchen staff with food preparation tasks.
- Cut and cooked meat, prepped food, cleaned back-of-house areas, maintained equipment, and ensured food quality and safety standards.
- Managed front of house duties to enhance customer experience.
- Took customer orders and managed deliveries, packed and served food, cleared tables, and facilitated guest check-ins.
Education
Diploma of Salon Management and Diploma - Beauty Therapy
Elly Lukas Beauty Therapy College
01-2024
Victorian Certificate of Education - undefined
Lowanna College
01-2023
Skills
- Adaptability
- Team work
- Good communication
- Attention to detail
- Customer service
- Multitasking
- Fast learning
- Industry knowledge
- Foreign language
- Complex Problem-solving
- Basic technical knowledge
- Training and mentoring
- Staff management
LANGUAGES
English | Proficient
Arabic | Proficient
Timeline
Supervisor
Zeus Street Greek Restaurant
11.2025 - Current
Hospitality
Zeus Street Greek Restaurant
11.2025 - Current
Victorian Certificate of Education - undefined
Lowanna College
Diploma of Salon Management and Diploma - Beauty Therapy
Elly Lukas Beauty Therapy College