Shahrazad Abaker
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Team Member
Big W
Brisbane, QLD
01.2024 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Manager
Aldi
Brisbane, QLD
10.2022 - 11.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Team Member
Target
Brisbane, QLD
03.2021 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Justice - Law
Qut
Kelvin Grove, QLD11.2026
High School Diploma -
Corinda State High School
Corinda, QLD11.2023
Skills
- Flexible Schedule
- Answering Phones
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Customer Service
- Teamwork
- Problem-Solving
- Time Management
- Customer Assistance
Timeline
Team Member
Big W
01.2024 - 07.2024
Manager
Aldi
10.2022 - 11.2023
Team Member
Target
03.2021 - 08.2022
Bachelor of Justice - Law
Qut
High School Diploma -
Corinda State High School