Summary
Overview
Work History
Education
Skills
Subscriptions
Other Qualifications
Key Knowledge
Languages
Timeline
Generic

SHAHRIAR KABIR

Parramatta

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

17
17
years of professional experience

Work History

RTO Manager

Sydney City College of Management & Australian City International College
01.2022 - Current
  • Coordinate and configure class schedules for all training programs to ensure seamless operations.
  • Supervise the effective delivery and flow of training materials to maintain quality standards.
  • Collaborate with management to address training needs and ensure compliance with regulatory standards.
  • Lead regular meetings with trainers and organise training activities to foster continuous improvement.
  • Ensure all trainers adhere to regulatory requirements and oversee the coordination of training programs.
  • Manage the recruitment and selection of qualified trainers and staff members.
  • Monitor and evaluate the performance of staff and trainers to ensure high-quality delivery.
  • Maintain CRICOS/RTO compliance in accordance with ASQA standards and regulations.
  • Work closely with various departments to manage enrolment, re-enrolment, tuition, and COE issuance.
  • Organise professional development workshops for both administrative and training staff to enhance skills.
  • Review and update RTO policies and procedures annually to ensure ongoing compliance.
  • Manage AVETMISS reporting and ensure accurate data submission.
  • Review assessment practices to ensure consistency and quality.
  • Plan and implement assessment validation processes to uphold standards.
  • Undertake additional responsibilities as delegated by the CEO to support organisational objectives.

Chef

Club Heathcote
01.2020 - Current
  • Collaborating with head chef to plan and create a menu that aligns with the pub's theme and customer preferences.
  • Suggesting dishes, specials, and seasonal offerings to keep the menu fresh and appealing.
  • Preparing and cooking a variety of dishes from the menu, ensuring they are consistent in quality, taste, and presentation.
  • Chopping, slicing, dicing, and marinating ingredients as needed for recipes.
  • Following recipes accurately to ensure that each dish is prepared to the pub's standards.
  • Using various cooking techniques such as grilling, frying, sautéing, and baking.
  • Monitoring the quality of ingredients, ensuring they are fresh and properly stored.
  • Conducting taste tests and inspections to ensure dishes meet the pub's quality standards.
  • Maintaining a clean and organized workstation and kitchen environment.
  • Adhering to proper food safety and sanitation guidelines to prevent cross-contamination and foodborne illnesses.
  • Keeping track of inventory levels for ingredients and notifying management when supplies are running low.
  • Minimizing food wastage through efficient use of ingredients.

Trainer & Assessor

Trinity Institute Australia
01.2022 - 01.2023
  • Training and assessing variety of units from Certificate IV and Diploma levels.
  • Ensuring accurate documentation and compliance with college policies and procedures.
  • Maintain records of student’s attendance and progress.
  • Filing and recording all evidence of assessment.
  • Marking and preparing student result.
  • Advising students on variety of matters.
  • Development of assessment tools and validate them.

Compliance Officer

Australasian International Academy
08.2022 - 11.2022
  • Oversee the day-to-day operations of the RTO to ensure smooth functioning.
  • Recruit, select, and onboard qualified trainers and staff to meet organisational needs.
  • Monitor trainer performance to ensure high-quality training delivery and professional development.
  • Ensure full compliance with all relevant standards for registered training organisations and the ESOS Act.
  • Conduct routine internal audits to assess and ensure adherence to the RTO’s training and assessment systems.
  • Regularly review and assess trainer work to ensure effective training delivery.
  • Maintain a continuous improvement register to track and implement improvements.
  • Manage complaints and appeals in accordance with the RTO’s policies and procedures.
  • Organise professional development workshops for both administrative and training staff to enhance skills.
  • Develop comprehensive training plans to meet organisational and student needs.
  • Create and implement an assessment validation plan to ensure assessment quality and consistency.
  • Develop and manage timetables for trainers and students to ensure smooth scheduling and efficient delivery of training programs.
  • Prepare and submit all necessary documentation for applications related to scope extensions, ensuring compliance with relevant regulations.

Campus Manager

Lead College Pty Ltd
01.2021 - 01.2022
  • Conduct meeting with trainers and organize training.
  • Configure all class schedule.
  • Manage trainer’s files and make sure trainers are up to date with their professional development.
  • Ensuring the correct flow of training materials.
  • Action and address the training and compliance issues in consultation with management.
  • Monitor student’s course progression and intervene when applicable.
  • Manage and maintain student management systems and online platform.
  • Handling students’ complaints and other related issues.
  • Coordinate with trainers to ensure that all required materials for practical activities are ordered and received in a timely manner, facilitating smooth and effective delivery of practical training sessions.
  • Ensure campus operations are efficient and effective.
  • Maintain CRICOS/RTO compliance to ASQA standards.
  • Liaising with different departments regarding enrolment, re-enrolment, turions and issuance of COE.
  • Coordinate with marketing and admissions; advise them on determining the exemptions or credit transfer of prospect students.
  • Undertake such other responsibilities as may be delegated by CEO.

Academic Coordinator

Lead College Pty Ltd
01.2019 - 01.2021
  • Overseeing the delivery of hospitality training programs and ensuring they align with curriculum standards and industry requirements.
  • Coordinating the scheduling and allocation of trainers for various hospitality courses.
  • Managing and monitoring trainer performance, providing support and feedback to ensure high-quality delivery.
  • Ensuring compliance with RTO and ESOS Act regulations, including regular audits and documentation.
  • Developing and maintaining training plans, including lesson plans and assessment strategies, to meet the learning objectives.
  • Collaborating with trainers and staff to ensure the timely procurement and availability of training materials for practical sessions.
  • Organising and facilitating professional development workshops for trainers and support staff to enhance their skills.
  • Managing student enrolments, progress tracking, and providing assistance to students as needed.
  • Ensuring the accurate and timely submission of assessment results and other academic documentation.
  • Implementing continuous improvement processes to enhance training and assessment practices.
  • Addressing and resolving any complaints or concerns raised by students or staff, ensuring a positive learning environment.
  • Overseeing and coordinating work placements for students, ensuring they meet industry requirements and learning objectives.
  • Establishing and maintaining strong relationships with industry partners to secure appropriate work placement opportunities.
  • Monitoring and assessing student performance during their work placements, providing support and guidance as needed.

Sous Chef

Spotless Group
01.2017 - 01.2019
  • Cooking up tasty, nutritious food for the customer according to their dietary requirements.
  • Assisting the basic preparation of food under the supervision of head chef.
  • Creating dishes for the people with different cultural needs.
  • Maintaining a correct level of fresh, frozen, and dried food at stock.
  • Making sure every staff wears appropriate clothing as per the guidelines.
  • As a food safety supervisor making sure food safety docs are up to date and all staff working according to FS guidelines.
  • Prepare food quickly and efficiently.
  • Ensure that all ingredients adhere to our safety standards.
  • Monitor load times in the oven.
  • Ensure there are adequate supplies for forthcoming days.
  • Adhere to portion controls consistently.
  • Prepare stock such as chicken stock, vegetable stock, fish stock etc.
  • Perform other duties when require.

Trainer & Assessor

Sydney College of Business and Management
01.2017 - 01.2018
  • Training and assessing variety of units from Certificate IV and Diploma levels.
  • Ensuring accurate documentation and compliance with college policies and procedures.
  • Maintain records of student’s attendance and progress.
  • Filing and recording all evidence of assessment.
  • Marking and preparing student result.
  • Advising students on variety of matters.
  • Development of assessment tools and validate them.

Retail Assistant

Aldi Australia
01.2015 - 01.2017
  • Serving and assisting customers in a professional and efficient manner.
  • Operating registers and calculating change manually.
  • Ensuring shelves are fully stocked with products.
  • Training to use equipment to move stock safely.
  • Merchandising stock storewide.
  • Cleaning and maintaining store standards.

Chef

Compass Group
01.2013 - 01.2017
  • Constantly evaluating meals and food products to ensure that high quality of meals been served.
  • Cooking and serving attractive meals as per individual requirements.
  • Demonstrating correct cooking techniques and correct use of equipment to staff.
  • Liaising with the managers and kitchen staffs regarding customer's orders.
  • Making sure all the administrative works are done correct way and documented properly.
  • Carrying out regular monitoring of fridges, freezers, and cold stores.
  • Making sure the left-over foods are disposed proper way according to guidelines.
  • Maintaining a safe kitchen area and hygienic working environment.
  • Making sure ladders are well stocked and sufficient stocks are available.
  • I have learnt the trick to work under immense pressure as this job provides the opportunity to work in the Sydney's busiest and most attractive place TARONGA ZOO.

Chef

Café Omelette
01.2012 - 01.2013
  • Preparing food.
  • Working on the grill.
  • Maintaining food hygiene and standard.
  • Stock listing.
  • Stock rotating.
  • Making sure foods are well stocked.
  • This job gives me better understanding & confidence of cooking procedures in state-of-the-art kitchen as I can make my own line and way of serving dishes.
  • This job gives me better understanding of food hygiene and how to improve my ability to make things better.

Cook

Swissotel Sydney
01.2010 - 01.2012
  • Preparing food according to the menu.
  • Working on the grill.
  • Maintaining food hygiene and standard.
  • Maintaining stocks and take the charge of ordering.
  • Rotating stocks in way that wastage at minimal level.
  • Making sure foods are well stocked for the busy period.
  • This job gives me better understanding & confidence of cooking procedures in state-of-the-art kitchen as I can make my own line and way of serving dishes.
  • This job gives me better understanding of food hygiene and how to improve my ability to make things better.

Kitchen Assistant

Opera Bar & Kitchen
01.2009 - 01.2010
  • Cleaning cooking utensils, keeping work stations clean and tidy.
  • Preparing ingredients, cleaning vegetables, observing correct cooking temperature.
  • Storing stocks in the cool room according to the FS guidelines.
  • Making sure to rotate all incoming stocks.
  • Sometimes standing in for chefs to cover up the service without effecting the quality of the dishes.
  • Ensure all the equipment and utensils are ready for service.
  • Undertaking food preparation tasks directed by head chef.

Education

Diploma of Quality Auditing -

Certificate IV in training and assessments -

Certificate IV in Training and Assessment -

Advanced Diploma of Leadership Management -

Graduate Diploma of Management (Learning) -

Certificate IV in Kitchen Management -

Certificate IV in Commercial Cookery -

Diploma of Hospitality Management -

Diploma of Business -

Masters of Professional Accounting -

Bachelor of Business Administrations -

Skills

  • Leadership and Team Management
  • Curriculum and Program Development
  • Regulatory Compliance
  • Performance Management
  • Communication and Interpersonal Skill
  • Conflict Resolution
  • Data Analysis and Reporting
  • Time Management and Organisation
  • Staff Development and Training
  • Problem-Solving and Decision Making
  • Student-Centered Approach
  • Decision-making
  • Time management
  • Team leadership
  • Customer service

Subscriptions

  • Velg
  • ACWA
  • ASQA
  • NCVER
  • VETASSES
  • Vetr

Other Qualifications

Food safety supervisor certificate

Key Knowledge

  • Possess sound knowledge on record keeping software such as aXcelerate & Wisenet
  • Sound knowledge of learning management system such as Moodle
  • Power point, MS Words, Excel

Languages

English
Full Professional

Timeline

Compliance Officer

Australasian International Academy
08.2022 - 11.2022

RTO Manager

Sydney City College of Management & Australian City International College
01.2022 - Current

Trainer & Assessor

Trinity Institute Australia
01.2022 - 01.2023

Campus Manager

Lead College Pty Ltd
01.2021 - 01.2022

Chef

Club Heathcote
01.2020 - Current

Academic Coordinator

Lead College Pty Ltd
01.2019 - 01.2021

Sous Chef

Spotless Group
01.2017 - 01.2019

Trainer & Assessor

Sydney College of Business and Management
01.2017 - 01.2018

Retail Assistant

Aldi Australia
01.2015 - 01.2017

Chef

Compass Group
01.2013 - 01.2017

Chef

Café Omelette
01.2012 - 01.2013

Cook

Swissotel Sydney
01.2010 - 01.2012

Kitchen Assistant

Opera Bar & Kitchen
01.2009 - 01.2010

Certificate IV in training and assessments -

Certificate IV in Training and Assessment -

Advanced Diploma of Leadership Management -

Graduate Diploma of Management (Learning) -

Certificate IV in Kitchen Management -

Certificate IV in Commercial Cookery -

Diploma of Hospitality Management -

Diploma of Business -

Masters of Professional Accounting -

Bachelor of Business Administrations -

Diploma of Quality Auditing -

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SHAHRIAR KABIR