SHAHROZE MUGHAL
Thornlie,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Payroll & accounts position. Ready to help team achieve company goals. Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Overview
11
11
years of professional experience
Work History
Customer Service Representative/Sales Agent
TSA GROUP
01.2018 - Current
- Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Loss Prevention Officer
MA Services Group
01.2016 - 01.2018
- Analysing and preventing people from stealing from big retail stores such as
- KMART, Coles and Bunnings - Monitoring surveillance cameras and walking around stores - Dealing with police - Writing reports about preventions and apprehensions - Safeguarding entrances when needed - Carrying out physical hazard inspections
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Performed key tasks to promote inviting grocery store appearance.
- Experience with budgets
Accounts Receivable and Payroll Clerk
Johnson’s Taxation Office Ballarat
01.2015 - 01.2016
- Calling customers for payments due - Processing a high volume of quotes/invoices - End to end processing of weekly payroll - Liaising with staff on payment related enquiries - Processing paperwork and emails received from customers and passing it to the right team members
- Verified timekeeping records and handled any discrepancies with employees.
- Processed new hire paperwork and documents.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
Customer Service/Sales Agent
MyCar Tyre Company
01.2013 - 01.2015
- Answering tyre related enquiries - Booking customers in for tyres - Hitting sale related targets (KPIs) - Managing tyre orders for our store - Dealing with customer and store complaints
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Education
Bachelor of Business - Accounting
Cambridge International College
2016
Diploma - Business Management
British Institute of Australia
2014
Certificate in Business -
Sindh University
2013
Skills
- Skills & Abilities Personal Strengths and Skills
- Able to communicate with customers effectively
- High levels of interpersonal skills
- High achiever – possess a wide range of knowledge and continuously driven to
- Learn
- Excellent communication skills – written and oral
- High-level organisational and time and management skills
- Energised, resilient and possess strong work ethic
- Strong analytical and critical thinking skills
- Ability to work unsupervised and as part of a team
- Honest, reliable and dependable
- Can take on leadership roles
- Managing inbound and outbound calls
- Order Fulfillment
- Account Management
- Microsoft Word
- Report Transcription
- Workers Compensation
Timeline
Customer Service Representative/Sales Agent
TSA GROUP
01.2018 - Current
Loss Prevention Officer
MA Services Group
01.2016 - 01.2018
Accounts Receivable and Payroll Clerk
Johnson’s Taxation Office Ballarat
01.2015 - 01.2016
Customer Service/Sales Agent
MyCar Tyre Company
01.2013 - 01.2015
Bachelor of Business - Accounting
Cambridge International College
Diploma - Business Management
British Institute of Australia
Certificate in Business -
Sindh University
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