Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Beta Gamma Sigma
Timeline
Generic

Shahrzad Weiler

Maroochydore,Qld

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Also, highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

14
14
years of professional experience

Work History

Data Analyst

Telus International
06.2024 - Current


  • Demonstrated strong attention to detail when working on complex projects involving multiple layers of information.
  • Ensured adherence to data privacy policies while handling sensitive information during the annotation process.
  • Reduced errors in machine learning models by providing high-quality annotated data.
  • Delivered annotated datasets promptly, enabling timely implementation of machine learning models within projects.
  • Contributed to the development of AI algorithms through precise data annotation tasks.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes.

Software Developer

Silicon Holler
10.2016 - 01.2024
  • Created applications using HTML, CSS, JavaScript, and other programming languages.
  • Designed database structures to store data securely and efficiently.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Collaborated with team members to ensure successful project completion.
  • Provided technical support for users of the software system.
  • Maintained source control repositories such as Git, SVN, TFS for versioning purposes.
  • Implemented security measures such as authentication protocols to protect sensitive data.
  • Participated in code review meetings, providing input on bugs, inefficiencies and potential solutions to emergent issues.
  • Modified existing software systems to enhance performance and add new features.

Visual Merchandiser

Westport Corporation
03.2015 - 09.2017
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
  • Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.

Visual Merchandiser

Mayer Berkshire
04.2014 - 05.2016
  • Organized store layout, fixtures and visual merchandising standards.
  • Developed creative visual displays to showcase products and attract customers.
  • Maintained a high level of organization and cleanliness throughout the store.
  • Ensured all signage was up-to-date and accurately reflected current promotions.
  • Assisted in developing strategies for increasing sales by using visual merchandising techniques.
  • Analyzed customer feedback on current display designs and proposed improvements accordingly.
  • Assessed inventory levels and restocked items as needed to maintain attractive displays.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Established and maintained proper high-traffic displays, resulting in increased sales.

Sales Associate

Macy's
06.2010 - 04.2014
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Met and exceeded competitive sales goals, and new credit line goals.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business and gain a strong clientele.
  • Gained product knowledge through a desire to learn about features and background on products sold.
  • Upsold additional items based on customer interests and needs, as well as increased purchase amounts by cross-selling with similar products.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Handled customer complaints in a professional manner.

Education

Certificate III - Community Servicess

MAX Solutions
QLD
05-2024

Bachelor of Arts - Accounting And Business Management

University of Massachusetts
01-2017

Associate of Arts - Business Administration And Management

University of Phoenix
02-2013

Bachelor of Science - Behavioral Sciences

Griffith University
03-2007

Skills

  • Exceptional customer service
  • Excellent people skills
  • Retail merchandising expertise
  • Sales Goals Attainment
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Machine Learning
  • Machine learning understanding
  • Data Entry
  • Office Management
  • Office Administration
  • Computer Proficiency

Accomplishments

  • Beta Gamma Sigma - I was invited to join Beta Gamma Sigma while studying as the Isenberg Institute at UMASS for being in the top 10% of my school program.

Affiliations

  • I helped to teach several software development boot-camps to people who could not afford to attend school. The owner of Silicon Holler ran programming workshops and I volunteered my time in the evenings to help teach these classes. We also taught a specific boot-camp geared for women only to help bolster women's inclusion in this field.

Beta Gamma Sigma

I was invited to join BGS, which is an honorary society for high achieving business majors.

Timeline

Data Analyst

Telus International
06.2024 - Current

Software Developer

Silicon Holler
10.2016 - 01.2024

Visual Merchandiser

Westport Corporation
03.2015 - 09.2017

Visual Merchandiser

Mayer Berkshire
04.2014 - 05.2016

Sales Associate

Macy's
06.2010 - 04.2014

Certificate III - Community Servicess

MAX Solutions

Bachelor of Arts - Accounting And Business Management

University of Massachusetts

Associate of Arts - Business Administration And Management

University of Phoenix

Bachelor of Science - Behavioral Sciences

Griffith University

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Shahrzad Weiler