Shahzad Kiyaz
Hackney
Summary
Motivated and adaptable professional with a diverse background in customer service, warehouse operations, and financial services, currently pursuing a Bachelor of Information Technology (Networks & Cybersecurity) at Flinders University. Experienced in fast-paced, client-focused environments with strong skills in problem-solving, time management, and effective communication. Committed to delivering high-quality service and contributing positively to team outcomes.
Overview
5
5
years of professional experience
Work History
Warehouse Operator
Galipo Foods Pty Ltd
07.2023 - Current
- Load and dispatch transport trucks with stock for restaurants, cafés, and shopping centres.
- Conduct stock takes and verify incoming stock from suppliers.
- Maintain warehouse organization and safety protocols.
Travel Consultant
Travel Centre UK
07.2021 - 11.2021
- Organized travel itineraries for American clients, including flight, hotel, and holiday package bookings.
- Booked amusement park trips, vacations to destinations such as Hollywood, Disneyland, and the Maldives.
- Delivered personalized travel advice and customer service.
Customer Service Executive
Scicom Pvt Ltd
05.2021 - 04.2021
- Managed flight bookings, cancellations, and schedule changes for SriLankan Airlines.
- Assisted FlySmiles members with loyalty program benefits and service upgrades.
- Provided high-level customer support and issue resolution.
Customer Service Executive / Stock Broker
Alpho Lanka Pvt Ltd
07.2020 - 10.2020
- Advised Indian and Middle Eastern clients on international and domestic stock market investments.
- Provided trading advice and market updates, aiming to optimize client ROI.
- Managed client portfolios and investment transactions.
Customer Service Executive / Stock Broker
Coperus Pvt Ltd
02.2020 - 05.2020
- Facilitated international stock market trades for Malaysian investors.
- Provided market updates and professional investment advice.
- Identified new trading opportunities in stocks and commodities.
Education
Bachelor of Information Technology - Networks & Cybersecurity
Flinders University
Adelaide, South AustraliaDiploma in Information Technology - undefined
ICBT Campus
Colombo, Sri LankaFoundation in Science - Information Technology
Edith Cowan University (ACBT)
Colombo, Sri LankaGCE O Levels - undefined
Oasis International School
Colombo, Sri LankaHigh School - undefined
Blackfriars Priory School
Adelaide, South AustraliaPrimary School - undefined
Prospect North Primary School
Adelaide, South AustraliaSkills
- Computer Proficiency
- Data Entry & Typing
- Time Management
- Adaptability
- Punctuality
- Strong Problem-Solving Skills
Timeline
Warehouse Operator
Galipo Foods Pty Ltd
07.2023 - Current
Travel Consultant
Travel Centre UK
07.2021 - 11.2021
Customer Service Executive
Scicom Pvt Ltd
05.2021 - 04.2021
Customer Service Executive / Stock Broker
Alpho Lanka Pvt Ltd
07.2020 - 10.2020
Customer Service Executive / Stock Broker
Coperus Pvt Ltd
02.2020 - 05.2020
Diploma in Information Technology - undefined
ICBT Campus
Foundation in Science - Information Technology
Edith Cowan University (ACBT)
GCE O Levels - undefined
Oasis International School
High School - undefined
Blackfriars Priory School
Primary School - undefined
Prospect North Primary School
Bachelor of Information Technology - Networks & Cybersecurity
Flinders University
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