Muhammad Alam
Woodbine ,NSW
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
1
1
year of professional experience
Work History
Manager on Duty
Flamingo's Car Wash And Cafe
01.2023 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
Counter Server
Tobacco Station
01.2023 - 05.2023
Education
Bachelors of Information Technology - IT
University of Wollongong
Wollongong, NSW03.2026
Skills
- Customer service
- Team leading
- Can work without supervision
- Team work
- Punctuality
- Time management
- Learning attitude
Timeline
Manager on Duty
Flamingo's Car Wash And Cafe
01.2023 - Current
Counter Server
Tobacco Station
01.2023 - 05.2023
Bachelors of Information Technology - IT
University of Wollongong
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