Versatile and dynamic professional with a proven track record in the hospitality sector. Excelling in guest services and food safety, I bring adaptability under pressure and a commitment to excellence. Achieved significant improvements in customer satisfaction through exceptional service and teamwork.
Skilled in delivering excellent service begin behind the bar, and maintaining a clean environment. Team player that dedicated to enhancing the guest experience.
Experience in front and back-of-house roles, including customer service, food and beverage service, and maintaining a clean dining area. Quick learner, team-oriented, and dedicated to ensuring a smooth dining experience.
Provided childcare and assisted with household tasks. Gained strong organizational and communication skills through managing schedules, coordinating activities, and ensuring smooth daily operations.
Managed customer interactions and worked in a fast-paced environment. Developed strong organizational and multitasking skills while maintaining a clean and orderly store layout.
Managing bookings, greeting clients, answering phone calls and managing email inboxes. Organizing internal catering for client meetings. Assisting with marketing initiatives including social media presence. Other ad hoc administrative duties as required.
Ensuring smooth operations in high-paced hospitality environments. managing guest interactions, overseeing reservations and maintaining a welcoming atmosphere. handling customer inquiries, addressing concerns, and ensuring overall guest satisfaction. multitasking abilities and fostering a positive environment.
Set up tables to prepare tables for service and seating guest. Operated POS system to collect payments. Explained daily menu offerings, drink specials and seasonal items.
RSA
RSG
FOOD HANDLING