Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shai Amir

Darwin

Summary

Versatile and dynamic professional with a proven track record in the hospitality sector. Excelling in guest services and food safety, I bring adaptability under pressure and a commitment to excellence. Achieved significant improvements in customer satisfaction through exceptional service and teamwork.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food and Beverages Attendant

Hotel Darwin
01.2025 - Current

Skilled in delivering excellent service begin behind the bar, and maintaining a clean environment. Team player that dedicated to enhancing the guest experience.

All Rounder

The Fannie Bay Coolspot
01.2025 - Current

Experience in front and back-of-house roles, including customer service, food and beverage service, and maintaining a clean dining area. Quick learner, team-oriented, and dedicated to ensuring a smooth dining experience.

Aupair

.
09.2024 - 11.2024

Provided childcare and assisted with household tasks. Gained strong organizational and communication skills through managing schedules, coordinating activities, and ensuring smooth daily operations.

Supermarket Employee

Stuart Park Corner Store
07.2024 - 08.2024

Managed customer interactions and worked in a fast-paced environment. Developed strong organizational and multitasking skills while maintaining a clean and orderly store layout.

Receptionist

Hotel Arthuer
07.2022 - 07.2024

Managing bookings, greeting clients, answering phone calls and managing email inboxes. Organizing internal catering for client meetings. Assisting with marketing initiatives including social media presence. Other ad hoc administrative duties as required.

Front Of House

Bolinet
11.2021 - 10.2023

Ensuring smooth operations in high-paced hospitality environments. managing guest interactions, overseeing reservations and maintaining a welcoming atmosphere. handling customer inquiries, addressing concerns, and ensuring overall guest satisfaction. multitasking abilities and fostering a positive environment.

Waitress and Hostess

Bengolina
10.2017 - 12.2020

Set up tables to prepare tables for service and seating guest. Operated POS system to collect payments. Explained daily menu offerings, drink specials and seasonal items.

Education

Bachelor of Arts - Criminology, Anthropology And Sociology

The Hebrew University Of Jerusalem
Jerusalem
05-2024

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Food safety
  • Guest services
  • Time management
  • Self-Driven

Certification

RSA

RSG

FOOD HANDLING

Languages

English
Native or Bilingual
Hebrew
Native or Bilingual

Timeline

Food and Beverages Attendant

Hotel Darwin
01.2025 - Current

All Rounder

The Fannie Bay Coolspot
01.2025 - Current

Aupair

.
09.2024 - 11.2024

Supermarket Employee

Stuart Park Corner Store
07.2024 - 08.2024

Receptionist

Hotel Arthuer
07.2022 - 07.2024

Front Of House

Bolinet
11.2021 - 10.2023

Waitress and Hostess

Bengolina
10.2017 - 12.2020

Bachelor of Arts - Criminology, Anthropology And Sociology

The Hebrew University Of Jerusalem
Shai Amir