Shai Jordan
BLACK ROCK,VIC
Summary
Customer-oriented with years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Serviced-focused dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
16
16
years of professional experience
Work History
General Manager
Interpath Pty Ltd
11.2020 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
National Sales Manager
Interpath Pty Ltd
06.2019 - 11.2020
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Attended events, training seminars, and manufacturer product showcases.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
Sales Representative
Interpath Pty Ltd
10.2013 - 06.2019
- Researched market trends to identify customer needs and preferences for strategic planning.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Implemented CRM tools to track customer interactions and sales progress.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
- Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
National Sales Manager CABU
Merck
04.2008 - 04.2013
- Attended events, training seminars, and manufacturer product showcases.
- Liaised with marketing and product development departments to maintain brand consistency.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Established strong partnerships with channel partners for seamless distribution of products across various regions.
- Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Met with customers to give sales presentations, negotiate contracts and promote services.
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Customer Relations
- Relationship Building
- Customer Relationship Management
Timeline
General Manager
Interpath Pty Ltd
11.2020 - Current
National Sales Manager
Interpath Pty Ltd
06.2019 - 11.2020
Sales Representative
Interpath Pty Ltd
10.2013 - 06.2019
National Sales Manager CABU
Merck
04.2008 - 04.2013
Similar Profiles
Donovan LapsleyDonovan Lapsley
Exturn at Interpath LaboratoryExturn at Interpath Laboratory
Donovan LapsleyDonovan Lapsley
Phlebotomist at Interpath LaboratoryPhlebotomist at Interpath Laboratory
Katie MacDowellKatie MacDowell
Remote Registration Specialist at Interpath Laboratory Inc.Remote Registration Specialist at Interpath Laboratory Inc.
Phoebe DixonPhoebe Dixon
Disability Support Worker at HireupDisability Support Worker at Hireup
Cade SegarCade Segar
Freight Handler at Toll IpecFreight Handler at Toll Ipec