Summary
Overview
Work History
Education
Skills
Certification
Timeline
TruckDriver
Shai Smith

Shai Smith

Gilgandra,NSW

Summary

  • I have Worked in the hospitality industry for over 10 years in a diverse field of work places form being a head breakfast cook in a mining community to cooking in a small community dinner preparing and serving food for people in numerous quantities from small custom orders to cooking meals to feed as many as 200 people
  • I have also completed a cert 2 in business services through a trainee program through Coonamble shire council in 2013 .from this I gained a strong sense of self and confidence to work in a social environment.
  • In 2016 I worked on a cattle station in lightning ridge, where I carried out duties such as housekeeping and cooking . During my time there I also took part in numerous farm hand task such as stock work and tractor work .
  • I worked in a supermarket for some time as a cashier and customer assist .
  • I completed year 12 with a sert 3 in early childhood education in 2015.
  • I am a flexible person with strong determination to complete whatever I set out to do I am always willing to learn new skills I’m not afraid to ask questions and expand my knowledge . I have strong customers service and communication skills . I always open to new challenges and opportunities

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cook/kitchen Hand

Ulan Village Green
05.2022 - 02.2024
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.

House Keeper

M Lees And Sons
02.2017 - 08.2017
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Cashier

IGA Supermarket
02.2016 - 05.2017
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cook/ Waitress

K Kennedy
02.2010 - 02.2017
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
  • Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.

Library Assistant

Coonamble Shire Council
Coonamble , Nsw
05.2013 - 09.2013
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Yr 12 - General Studies

Wee Waa High School
Wee Waa, NSW
11.2015

Skills

  • Time Management
  • Remote Office Availability
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Attention to Detail
  • Supervision and leadership
  • Equipment operation
  • Research
  • Flexible and Adaptable
  • Troubleshooting
  • Organization and Time Management
  • Organizational Skills

Certification

Food safe supervisor

Timeline

Cook/kitchen Hand

Ulan Village Green
05.2022 - 02.2024

House Keeper

M Lees And Sons
02.2017 - 08.2017

Cashier

IGA Supermarket
02.2016 - 05.2017

Library Assistant

Coonamble Shire Council
05.2013 - 09.2013

Cook/ Waitress

K Kennedy
02.2010 - 02.2017

Yr 12 - General Studies

Wee Waa High School

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Shai Smith