Shaidi Reginald
Geraldton,WA
Summary
As a seasoned Business Owner, I spearheaded operations at my Perth-based cafe and catering service, excelling in customer relations and financial management. My proactive approach in staff development and cost control boosted profitability significantly. Renowned for meticulous attention to detail and robust negotiation skills, I consistently surpassed customer expectations, enhancing the company's reputation and operational efficiency.
Overview
13
13
years of professional experience
Work History
Business Owner
Self-employeed
01.2012 - 09.2024
- Owned and managed a Cafe in perth city
- Managed a catering business in and around Perth
- Managed pop up markets in and around Perth and its surrounding areas
- Established strong customer relationships through communication and service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality food products/services offered.
- Consulted with customers to assess needs.
- Managed financial operations, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Maintaining health standards in the food industry
Education
Finished Year 11 -
Hedland Senior High School
South Hedland, WASkills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Employee Training
- Purchasing and planning
- Budget Control
- Cost Control and Budgeting
- Staff hiring
- Business marketing
- Staff Management
- Negotiation
- Public Speaking
- Staffing oversight
- Employee Development
- Decision-Making
- Customer Service Management
- Scheduling
- Inventory Tracking and Management
- Employee Scheduling
- Records Organization and Management
- Staff training/development
- Cost Control
- Calendar Management
- Supplier Monitoring
Languages
Malay
Native or Bilingual
Timeline
Business Owner
Self-employeed
01.2012 - 09.2024
Finished Year 11 -
Hedland Senior High School
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