SHAIFALI BHATT
South Wharf
Summary
Professional data analyst with experience in data collection, analysis, and visualization. Skilled in SQL, R, Python, and Excel, with strong focus on deriving actionable insights and optimizing processes. Known for effective collaboration within teams and adapting to changing project needs. Reliable and results-driven with passion for leveraging data to drive decision-making and business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host
Crowne Plaza Melbourne
02.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Oracle DBA
TATA Consultancy Services
04.2020 - 06.2023
- Experience in creating new database
- Experience in applying patches, packages in PLSQL and committing the same in SVN
- Experience in creating table scripts for different DBs like OLTP, AAS, ODS, RDS, INTAKE etc
- Experienced in providing grants for user access and space management
- Experience in creating INC files for Golden gate
- Experience in cloning databases using Oracle Golden gate Veridata
- Experience in Backup and Recovery and Database duplicity using RMAN Utility
Network Operation Analyst
TATA Consultancy Services
11.2018 - 04.2020
- Worked as a team member in a life science project, handling SAP Business Process Automation - Used Redwood tool for creating, monitoring and managing batch jobs for different systems like SAP, HANA, Sybase, Informatica, Hyperion and JDEdwards
- Experience in Solarwinds Orion for monitoring and managing alerts from different Network devices and Servers
- Experience in suppression of alerts for all the servers and network devices during patching or an upgradation
- Experience in ServiceNow ticketing tool for actively monitoring SLAs and working actively on Priority tickets
Education
Master of Science - Analytics
RMIT University
Melbourne, VIC07-2025
Bachelor of Science - Computer Science
University of Delhi
New Delhi07-2018
Senior Secondary - Science
CBSE, Veda Vyasa D.A.V Public School
03.2015
Secondary -
CBSE, Veda Vyasa D.A.V Public School
03.2013
Skills
- SAS
- Team work
- SQL
- Time Management
- R
- MS-Excel
- C
- Service Now
Certification
Oracle Database Administration 11g/12c from Udemy.
Accomplishments
- Sponsorship Head for Tech-A-Thon, Computer Science festival of ARSD College.
- PR Coordinator for ENGIFEST'16, DTU Annual Festival.
- Inter-School, Solo singing competition, First place.
- Prefect and House captain from 10th to 12th class.
Hobbies and Interests
- Photography
Personal Information
- Place of Birth: Delhi
- Date of Birth: 10/01/97
- Gender: Female
- Nationality: Indian
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Host
Crowne Plaza Melbourne
02.2024 - Current
Oracle DBA
TATA Consultancy Services
04.2020 - 06.2023
Network Operation Analyst
TATA Consultancy Services
11.2018 - 04.2020
Oracle Database Administration 11g/12c from Udemy.
Master of Science - Analytics
RMIT University
Bachelor of Science - Computer Science
University of Delhi
Senior Secondary - Science
CBSE, Veda Vyasa D.A.V Public School
Secondary -
CBSE, Veda Vyasa D.A.V Public School
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