Summary
Overview
Work History
Education
Skills
Timeline
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SHAIK NEHA NAYEEM SHAIK NEHA NAYEEM

Melbourne,VIC

Summary

A proficient Business Analyst with a comprehensive 5-year background in eliciting and analyzing requirements, developing persuasive business cases, and optimizing business processes. Skilled in conducting interactive workshops and collaborating effectively with diverse stakeholders to align visions and deliver solutions that drive progress and efficiency.

Overview

9
9
years of professional experience

Work History

Business Analyst/ Senior Consultant

EY
04.2021 - Current
  • Pioneered the creation of precise business requirements, translating them into comprehensive functional and non-functional specifications across various organizations, enhancing project outcomes and stakeholder satisfaction
  • Expertly crafted and executed epics and user stories in JIRA and Azure DevOps, leading robust acceptance testing practices that resulted in a remarkable 25% increase in deliverable accuracy
  • Championed Agile methodologies in sprint planning and retrospective sessions, facilitating dynamic workshops to ensure requirement validity and encouraging innovative solution development
  • Directed process optimization through meticulous assessments and gap analyses, delivering strategies that streamlined operations and paved the way for future organizational growth
  • Communicated strategic findings and actionable recommendations to executive stakeholders, ensuring clear and impactful delivery of critical insights and directives
  • Played a pivotal role in enhancing team dynamics and performance by actively engaging in knowledge exchanges, problem-solving, and implementing targeted training programs to cultivate a culture of collaboration and continuous improvement

Business Analyst Intern

Deloitte
01.2020 - 02.2020
  • Contributed significantly to a five-year digital transformation project, delivering a Microsoft Dynamics 365 implementation aimed at modernizing operational processes and elevating service delivery standards for a leading government agency
  • Conducted thorough requirements analysis, capturing and tracking progress with the Jira tool, and crafted detailed user stories to accurately guide the development team in aligning with project objectives
  • Authored comprehensive functional specifications and design documents within Confluence, while expertly configuring the essential features of the CRM to meet project specifications
  • Ensured the robustness and functionality of the CRM implementation through meticulous User Story testing, defect tracking in Jira, and proactive participation in workshops that bolstered requirements gathering and validation processes

Senior System Analyst

Infosys
06.2015 - 12.2017
  • Worked on a multi-national project that involved working on the Release Management of 350+ applications based on various technologies and frameworks, streamlining deployment and integration processes.
  • Created requirement specifications from client input and documented the functional specifications and helped in creating use cases, personas, and user journey mapping
  • Led the installation, testing, and maintenance of various operating systems and application software, fine-tuning system management tools to secure a robust and reliable IT environment
  • Conducted thorough documentation and gap analysis of both current and forthcoming operational environments, yielding strategic insights into system enhancements and integration opportunities

Education

Master of Business Information Systems - (Faculty of Information Technology)

Monash University
Melbourne, VIC
07.2020

Bachelor of Technology (Computer Science) - Information Technology

Muffakham Jah College of Engineering And Technology (MJCET)
Hyderabad, India
06.2015

Skills

  • Project Management Methodologies: PMBOK, Agile, SCRUM, SDLC, Change management
  • Story Boarding: Epics and User Stories, Test Stories, Design Thinking
  • Prototyping and Modelling Tools: Mocking Bot, Figma, Business Process Modelling, UML Modelling, Logical Database Design
  • Tools: JIRA, Confluence, Azure DevOps, MS Office Power BI

Timeline

Business Analyst/ Senior Consultant

EY
04.2021 - Current

Business Analyst Intern

Deloitte
01.2020 - 02.2020

Senior System Analyst

Infosys
06.2015 - 12.2017

Master of Business Information Systems - (Faculty of Information Technology)

Monash University

Bachelor of Technology (Computer Science) - Information Technology

Muffakham Jah College of Engineering And Technology (MJCET)

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