Shailja Parmar
Tarneit,VIC
Summary
Highly organized and efficient Administrative Officer with almost 2 years of experience in managing office operations, providing administrative support, and ensuring smooth business operations. Skilled in handling a wide range of administrative tasks, including budgeting, scheduling, and communications. Adept at improving office efficiency and fostering a positive work environment.
Additional intermediate level skills in HTML, CSS, and JavaScript.
Offering an organisation in the Information Communication Technology (ICT) sector an opportunity to engage the skills of a professional who will make a valuable contribution to its continued success and growth in administrative role.
Overview
5
5
years of professional experience
Work History
Administrative Officer
Department of Housing (Queensland Government)
Maroochydore, QLD
10.2023 - 05.2024
- Providing general administrative support and developing and maintaining administrative procedures and systems to assist the Housing Service Centre to function effectively
- Implementing and administering departmental information systems, including those relating to financial, human resource management, correspondence, records management, and plant and equipment
- Undertaking administrative functions associated with personnel matters and provide comprehensive, accurate human resource information as required
- Providing high quality support using a range of software packages and databases to maintain and improve administration processes
- Liaising, consulting, and maintaining effective relationships with team members, internal and external customers, and other stakeholders
- Actively contributing to the continuous improvement of administrative support services to deliver a timely and quality service
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
Data Administrator
Mercedes (DB Schenker)
Melbourne, VIC
01.2023 - 08.2023
- Provide administrative functions for a variety of claims processing scenario
- Assessing and interpreting data to ensure it suits user's requirements
- Data entry in software called SPICS
- Maintaining data in business systems by entering new or updated information as required
- Developing and maintaining operational and analytical reporting data to drive actionable insights
- Providing remote HR and IT support to a variety of environments.
- Reviewed and analyzed data requirements to identify discrepancies, inconsistencies, and potential areas of improvement.
Junior Business Analyst (Internship)
Builders Academy Australia
Melbourne, VIC
09.2022 - 12.2022
- Accurately and efficiently using student data systems including VETtrak and Epsilon to process student data
- Working alongside the team to gather data on sales
- Collecting and analyzing data
- Making suggestions and recommendations in the sales processes
- Identify gaps in the current market
- Identifying trends
- Developing reports that will aid in making informed decisions about student training activity within the RTO
- Experience using a student management system - VETtrak and VetEnrol.
Assistant Manager (Part Time)
Hungry Jacks
Truganina, 3029
04.2019 - 08.2022
- Performing administrative duties such as prediction of sales, analysis of sales, comparing sales v/s Labor
- Constantly communicating and staying in touch with 37 team members and 4 shift runners
- Run online tests to check if the POS is working efficiently
- Identifying opportunities for growth in sales and ensuring that the deliverables are relevant over time
- Mentored team members on POS systems operations, sales strategies, and sales goals.
Education
Professional Year -
Performance Education
04.2023
Bachelor of Information and Communication Technology -
Swinburne University of Technology
11.2021
Skills
- Power BI
- Tableau
- UML diagraming
- MS Access
- SQL database
- Canva
- Adobe Spark
- MS Excel
- MS Word
- PowerPoint
- Document Control
- Records Management
- Database Management
- Office Management
Linkedin Profile
https://www.linkedin.com/in/shailjaparmar-699420212/
References
Available upon request.
Timeline
Administrative Officer
Department of Housing (Queensland Government)
10.2023 - 05.2024
Data Administrator
Mercedes (DB Schenker)
01.2023 - 08.2023
Junior Business Analyst (Internship)
Builders Academy Australia
09.2022 - 12.2022
Assistant Manager (Part Time)
Hungry Jacks
04.2019 - 08.2022
Professional Year -
Performance Education
Bachelor of Information and Communication Technology -
Swinburne University of Technology
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