Summary
Overview
Work History
Education
Skills
Timeline
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Shailja Patel

RICHMOND,NSW

Summary

Results-driven Administrative Assistant with a strong background at Zuhause Group Pty Ltd, known for outstanding customer service and problem-solving capabilities. Proficient in managing documents and business communications, with expertise in appointment coordination and detail-oriented operations. Focused on driving efficiency and improving client satisfaction through effective administrative practices.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

zuhause group pty ltd
Toongabbie, Nsw
03.2023 - Current
  • Developed and maintained efficient filing systems for confidential documents and records.
  • Managed inventory and supplies to ensure timely availability of materials.
  • Recognized by management for delivering exceptional customer service.
  • Engaged customers through effective interpersonal communication skills.
  • Troubleshoot complex problems and implement solutions using advanced technical expertise.
  • Provided information via phone calls and emails, facilitating effective business correspondence.
  • Welcomed visitors, managed the reception desk, and answered incoming calls.
  • Coordinated incoming and outgoing correspondence, ensuring timely distribution of mail and packages.

Aged Care Worker

australian unity
RICHMOND, NSW
11.2020 - 02.2023
  • Collaborated with interdisciplinary team to create tailored care plans for each client.
  • Supported clients in maintaining personal hygiene to uphold daily living standards.
  • Engaged in case reviews to evaluate client progress effectively.
  • Executed essential housekeeping duties including vacuuming and mopping floors.
  • Evaluated and treated patient injuries; referred patients to other healthcare providers as needed.
  • Accompanied patients to medical and dental appointments for comprehensive care.
  • Assisted clients in communicating with family by providing written and verbal message support.

Education

Accounting And Finance

Gujarat University
03-2016

Skills

  • Document and inventory management
  • Customer service and support
  • Business correspondence and reception
  • Data entry
  • Attention to detail
  • Appointment coordination
  • Problem-solving aptitude

Timeline

Administrative Assistant

zuhause group pty ltd
03.2023 - Current

Aged Care Worker

australian unity
11.2020 - 02.2023

Accounting And Finance

Gujarat University

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Shailja Patel