Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Shaina-Lee Dhaliwal

88A Woodley Crescent, Glendenning,NSW

Summary

I’m a dedicated and result oriented person seeking a position to utilise my strong work ethic and willingness to gain new knowledge and experiences within the company and personal environment.

Overview

9
9
years of professional experience

Work History

In-Home Caretaker

03.2023 - Current

STAY AT HOME MOTHER:

  • Provided emotional support through active listening and empathetic communication.
  • Scheduled and coordinated medical appointments.
  • Performed light housekeeping duties, creating a clean and comfortable living environment.
  • Demonstrated strong problem-solving abilities in addressing various challenges faced during the course of caregiving, leading to effective resolutions.

Traineeship, Work Experience

Service NSW
01.2021 - 01.2022
  • Fulfilled and exceeded customer satisfaction goals in a consistent manner
  • Persuasive Speaking Skills
  • Patience & Empathy
  • Assisted customers with all client concerns
  • Assisted with day-to-day front end operations

Women’s Business 2nd Chance hub
01.2017 - 01.2018
  • Filing documents
  • Computer skills
  • Supporting workers
  • Tidying up
  • Assisting with packing away items
  • Setting up computers

Education

CERT III IN BUSINESSS - CUSTOMER ENGAGEMENT

AUSTRALIAN COLLEGE OF COMMERCE AND MANAGEMENT
01.2022

Year 12 High School Certificate - undefined

Kempsey High School
01.2018

Girl’s Academy Principles Award - undefined

Kempsey High School
01.2018

VICE PRESIDENT OF THE JUNIOR ABORIGINAL EDUCATION CONSULTARY GROUP - undefined

Kempsey High School
01.2018

CERT II IN HOSPITALITY - undefined

Kempsey High School
01.2018

Skills

  • Multi-tasking and organisation
  • Adaptability
  • Attention to Detail
  • Ability to Keep Calm in Stressful Situations
  • Reliable
  • Developing skills
  • Shows Initiative
  • Coordination
  • Time-management
  • Building Customer Loyalty
  • Working at a fast pace
  • Compassion and empathy

Personal Information

Timeline

In-Home Caretaker

03.2023 - Current

Traineeship, Work Experience

Service NSW
01.2021 - 01.2022

Women’s Business 2nd Chance hub
01.2017 - 01.2018

Year 12 High School Certificate - undefined

Kempsey High School

Girl’s Academy Principles Award - undefined

Kempsey High School

VICE PRESIDENT OF THE JUNIOR ABORIGINAL EDUCATION CONSULTARY GROUP - undefined

Kempsey High School

CERT II IN HOSPITALITY - undefined

Kempsey High School

CERT III IN BUSINESSS - CUSTOMER ENGAGEMENT

AUSTRALIAN COLLEGE OF COMMERCE AND MANAGEMENT
Shaina-Lee Dhaliwal