SHAISTA AZEEZ
Melbourne,VIC
Summary
Results-driven professional offering 5+ years of experience in operations, finance, and talent management. Proven track record of exceeding expectations, optimizing workflows, and driving organizational efficiency. Skilled in data analysis, process improvement, and stakeholder communication. Seeking a challenging role where I can contribute to the success of a high-performing team. My personal strengths are patience, good listening skills and I have a creative mind.
Overview
12
12
years of professional experience
Work History
Business Operations Associate
GALE
08.2022 - 07.2024
- Independently reported, managed and streamlined business operations and staffing for all 200+ employees in the Bangalore office.
- Globally reported and closed gaps between Domain Leads and Project managers on the utilization front.
- Managed the process of reviewing, organising data which led to Bangalore office getting ISO certified for HR practices.
- Tested GALE specific tools and platforms developed by the product development team.
- Scheduled and conducted roll outs and onboarding for employees in the Bangalore office. Trained 200+ employees.
- Managed all feedback, bugs, enhancement ideas between employees and the development team.
- Organised technical certification courses for employees.
- Assisted the office management team in streamlining employee feedback.
- Key Achievements:
- Won the Quarterly award for best performer within the Operations team.
- Won the “Mathilda” award for Bangalore showcasing core values of passion is not optional, be creative and no silos.
- Was one amongst 8 nominated from ~800 employees for the global awards at GALE across teams and regions, 2023.
- Managed the process of reviewing, organising data which led to Bangalore office getting ISO certified for HR practices.
Junior Accountant
Avolta
02.2018 - 09.2020
- Worked on 4 ERPS and handled payables across 10 countries. Was a part of 7 migrations in a span of 18 months for the AP process.
- Role included vendor aging reports, reconciliations (vendor and IC), internal auditing and posting invoices.
- Lead meetings with respective countries/entities’ managers to resolve discrepancy invoices.
- Created process maps and DTPs that were signed off by respective Country Finance managers.
- Conducted classroom trainings for new employees in the team.
- Key Achievements:
- Won the Rockstar of the Quarter – Q2, 2019 - Highest number of invoices posted and ideas implemented.
- Mid-year promotion for excellent performers – October 2019.
- Performer of the Year 2019 for achieving 99% accuracy, zero escalations, multiple time saving ideas, stakeholder satisfaction and in detail analysis of IC reconciliations.
Montessori Facilitator
Oasis International School
05.2015 - 12.2017
- Facilitated Math, Language (English Phonics), Sensorial, Practical life and Cultural sessions. Have conducted various activities for students to encourage creative learning in the form of art, story-telling and drama among others.
- Have provided support for slow learners by coming up with alternative teaching methods.
Forex Operations Analyst
Goldman Sachs
05.2013 - 03.2014
- Managed and reported failed receivables for both same day and prior day.
- Partial settlement functions for the INR currency and inter-companies of Goldman Sachs.
- Worked on sensitive Tokyo functions that included breaks in Books & Records.
- Managed settlement and post settlement functions for early currencies.
Summer Intern
Goldman Sachs
04.2012 - 06.2012
- Analysed failed receivables data and identified ideal metrics to measure aging.
- Proposed a new model on Risk Quotient for failed receivables in the Foreign Exchange department.
- Key Achievements:
- Was one amongst 20 shortlisted students from over 200 applicants from the 2010 batch.
- The RQ model was presented and signed off globally by 4 regions as a part of the internship.
Education
B.Com - Marketing and Finance
Mount Carmel College (Autonomous)
01.2013
Diploma - Counseling skills
Banjara Academy
01.2023
Diploma - Montessori Method of Education
Mount Carmel College
01.2016
Skills
- Proficient in SAP (P91 and 101), GAMMA, and MS NAV
- Skilled in utilizing MS Office applications
- HRIS Experience (Namely)
- Workflow management (GALE’s Everest)
- Problem solving, Adaptability & Collaboration
- Strong business communication (written and verbal, presentations)
- Business performance reporting
- Operations management
Timeline
Business Operations Associate
GALE
08.2022 - 07.2024
Junior Accountant
Avolta
02.2018 - 09.2020
Montessori Facilitator
Oasis International School
05.2015 - 12.2017
Forex Operations Analyst
Goldman Sachs
05.2013 - 03.2014
Summer Intern
Goldman Sachs
04.2012 - 06.2012
B.Com - Marketing and Finance
Mount Carmel College (Autonomous)
Diploma - Counseling skills
Banjara Academy
Diploma - Montessori Method of Education
Mount Carmel College
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