Mason Munckton
Tennant Creek,NT
Summary
Dynamic Youth Support Worker with a proven track record at the Department of Corrections, skilled in educational support and crisis intervention. Enhanced youth development through creative activities, fostering positive behavior changes and self-esteem. Known for multicultural sensitivity and effective communication, ensuring a safe and inclusive environment for at-risk youth.
Overview
3
3
years of professional experience
Work History
Youth Support Worker
Department of Corrections
05.2024 - Current
- Established a positive rapport with participants by maintaining open lines of communication and actively listening to their concerns.
- Managed crisis interventions when required by assessing risks while collaborating closely with multidisciplinary teams.
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
Youth Worker
Barkly Regional Council
11.2023 - 06.2024
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Kiosk Worker
Barkly Regional Council
11.2023 - 05.2024
- Handled high-volume periods efficiently while maintaining excellent service quality for all customers.
- Enhanced customer satisfaction by providing efficient and friendly service at the kiosk.
- Demonstrated flexibility in adapting to various roles within the kiosk operation as needed, contributing to overall team productivity.
- Participated in regular staff meetings, offering valuable feedback to improve operations and customer service strategies.
Checkout Operator
IGA Supermarket
10.2022 - 10.2023
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Education
No Degree -
Tennant Creek High School
Tennant Creek High School12-2024
Skills
- Educational support
- Multicultural sensitivity
- Creativity and innovation
- Positive reinforcement
Timeline
Youth Support Worker
Department of Corrections
05.2024 - Current
Youth Worker
Barkly Regional Council
11.2023 - 06.2024
Kiosk Worker
Barkly Regional Council
11.2023 - 05.2024
Checkout Operator
IGA Supermarket
10.2022 - 10.2023
No Degree -
Tennant Creek High School
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