Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakaya Russ

Tamworth,NSW

Summary

Proven track record in customer service and food safety, demonstrated during my tenure at McDonald's. Excelled in staff training, enhancing team efficiency by 30%. Renowned for exceptional work ethic, integrity, and the ability to foster client relationships through empathetic engagement. Skilled in maintaining high cleanliness standards, directly contributing to improved customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

McDonald's Restaurant
10.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Part Time Team Member

McDonald's
04.2021 - 07.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Casual Volunteer Retail Assistant

Millers Fashion
03.2021 - 07.2021
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Casual Domestic Cleaner

Mums Life Cleaner
01.2021 - 07.2021
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Education

No Degree - None

Peel High School
Tamworth, NSW
01.2022

Skills

  • Customer Service
  • working with people of all ages from culturally diverse backgrounds
  • Able to take instruction, work individually and as part of a team
  • Staff Training and Development
  • Food safety knowledge
  • both positive and confident customer relations
  • Effective communication
  • Cash Handling

Timeline

Cashier

McDonald's Restaurant
10.2023 - 01.2024

Part Time Team Member

McDonald's
04.2021 - 07.2021

Casual Volunteer Retail Assistant

Millers Fashion
03.2021 - 07.2021

Casual Domestic Cleaner

Mums Life Cleaner
01.2021 - 07.2021

No Degree - None

Peel High School

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Shakaya Russ