Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakayla Retchford

Charters Towers,Queensland

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

3
3
years of professional experience

Work History

Kitchen Hand , Cashier

Red Rooster
07.2023 - 09.2023
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted customers at drive-thru and took food orders.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Kitchen Hand

Savs Takaway
12.2020 - 09.2023
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Handled phone orders efficiently, accurately recording details for pickup or delivery purposes.
  • Enhanced customer satisfaction by providing efficient and courteous service at the front counter.
  • Resolved customer complaints professionally, addressing issues promptly to ensure customer satisfaction.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining accountability of the register.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Contributed to a positive team environment, collaborating with fellow cooks and staff members.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Optimized talent acquisition efforts by refining job descriptions to attract highly qualified candidates for critical roles.

Checkout Team Member

Foodworks
09.2020 - 12.2020
  • Established rapport with customers through genuine interaction, creating a welcoming and comfortable atmosphere at the checkout.
  • Supported store management by effectively resolving customer issues or concerns at the checkout.
  • Maintained accurate inventory levels at the front-end through efficient restocking of supplies and merchandising materials.
  • Streamlined transaction processes by accurately scanning items and applying appropriate discounts or coupons.

Education

Flexible Learning Centre
Mount Isa, QLD
12.2012

Skills

  • Excellent customer service
  • Bagging and Packaging
  • Strong Communication Skills
  • Patience and Empathy
  • Cleanliness and hygiene
  • Cash handling expertise
  • Handling Returns and Exchanges
  • Quick Learner
  • Customer Service

Timeline

Kitchen Hand , Cashier

Red Rooster
07.2023 - 09.2023

Kitchen Hand

Savs Takaway
12.2020 - 09.2023

Checkout Team Member

Foodworks
09.2020 - 12.2020

Flexible Learning Centre

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Shakayla Retchford