Shakia Gilmour
Warrnambool,Victoria
Summary
Dynamic retail professional with a proven track record at Liquorland, excelling in customer service and cash handling accuracy. Known for enhancing the shopping experience through knowledgeable product recommendations and maintaining a reliable, organized sales environment. Committed to teamwork and efficiency, ensuring customer satisfaction in high-volume settings.
Overview
9
9
years of professional experience
Work History
Retail Worker
Liquorland
Warrnambool, VIC
12.2021 - 04.2025
- Assisted customers in selecting products, providing knowledgeable recommendations to enhance shopping experience.
- Managed inventory levels through regular stock checks, contributing to efficient replenishment processes.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Performed cash, card, and check transactions to complete customer purchases.
Retail Worker
Spotlight
Warrnambool, VIC
12.2022 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Crew Member
McDonald's
Warrnambool, VIC
04.2016 - 07.2022
- Provided exceptional customer service by greeting and assisting guests promptly.
- Maintained cleanliness and organization of workstations and dining areas to ensure a welcoming environment.
- Operated kitchen equipment safely while preparing food items according to established recipes and standards.
- Collaborated with team members to ensure efficient workflow during high-volume periods.
Education
Year 11 -
Brauer College
Warrnambool, VIC07.2018
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Cash handling accuracy
- Professional appearance
- Time management
Timeline
Retail Worker
Spotlight
12.2022 - 08.2023
Retail Worker
Liquorland
12.2021 - 04.2025
Crew Member
McDonald's
04.2016 - 07.2022
Year 11 -
Brauer College