Shakira Houkamau
Summary
Experienced receptionist/administrator with a strong emphasis on attention to detail, workflow, and organization. Diligent and adaptable professional capable of thriving in diverse environments and managing varying workloads.
Overview
3
3
years of professional experience
Work History
Receptionist
Midland Kia
05.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and tidy
Administrator/ Receptionist
Born Organic
01.2022 - 01.2024
- Greeted and organised customers orders with the warehouse
- Answered phone and emails to customers placing orders and enquiring
- Doing day to day office tasks such as filing (elcetronically & paper) printing and scanning documents
- Ordering mass amounts of stock for stores and processing any special requests
- Liasing with manager to keep catalogue and website up to date
- Updating procedures and old policies
- Inputting data onto public spreadsheets for the team so everyone can keep up to date on products/ prices ect
- Liasing with sales team to ensure there customers are happy
- Helping accounts with accounts receivable and ensuring all invoices/payments are up to date on system.
Education
Skills
- Customer Service
- Organization skills
- Mobile Phone Knowledge
- Data Handling & Entry
Timeline
Receptionist
Midland Kia
05.2024 - Current
Administrator/ Receptionist
Born Organic
01.2022 - 01.2024
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