SHAKSHI
Tarneit,VIC
Summary
Dynamic sales professional with expertise in customer service and relationships. Enhanced sales by implementing merchandising strategies and achieving targets. Proven ability in active listening and time management, fostering customer satisfaction and team collaboration. Successfully trained and mentored volunteers, improving operational efficiency by 20% at Salvation Army Store.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Salesperson
Store Keeper
08.2023 - Current
- Developed knowledge products and customer preferences to enhance sales effectiveness.
- Assisted customers, ensuring satisfaction with personalised recommendations.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Managed cash register operations, maintaining accuracy during transactions and balancing end-of-day reports.
- Implemented effective merchandising strategies, showcasing seasonal offerings to attract customer interest.
- Assisted customers with product selection, enhancing shopping experience and satisfaction.
Volunteer
Salvation Army Store
12.2023 - 06.2025
- Assisted in sorting and organizing donated items for retail display.
- Trained new volunteers on store operations and customer service protocols.
- Implemented efficient inventory management practices to enhance stock accuracy.
- Coordinated with team members to ensure timely restocking of merchandise.
- Mentored junior volunteers, fostering a collaborative and supportive team culture.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School Diploma -
Acknowledge Education
Melbourne, VIC06-2024
Bachelor of Science -
Punjab University
Punjab07-2021
High School Diploma -
Einstein College
Melbourne, VIC05-2021
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Active listening
- Product description
- Time management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certificate III in Individual Support
- Diploma of Community Services
- Bachelor of Science
- CPR certificate
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Volunteer
Salvation Army Store
12.2023 - 06.2025
Salesperson
Store Keeper
08.2023 - Current
High School Diploma -
Acknowledge Education
Bachelor of Science -
Punjab University
High School Diploma -
Einstein College
references
RAHUL
Email: rahul.1011ch@gmail.com
Contact: 0491341998