Shaleah Boota
Gold Coast,QLD
Summary
I Strive as a multitasker and to lead with the help of an amazing team/community and with the knowledge Ive gained in life, it has brought me here! In all my career paths from primary learning to now At Braided by Shaleah, I leveraged my expertise in a lot of areas and now braiding and techniques that create vision to enhance client satisfaction, resulting in a significant increase in repeat business. My dedication to natural hair care and exceptional client consultation skills not only attracted new clientele but also contributed to surpassing salon sales goals. I would love to work in the world of aviation and help further my knowledge and expertise around the world! My life is flexible and I see everything as an opportunity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hair Braider
Braided by Shaleah
Gold Coast, QLD
01.2016 - Current
- Designed flattering natural styles for variety of face shapes.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Utilized various tools such as combs, shears, and hair extensions to create a wide variety of braided hairstyles.
- Pampered clients to increase repeat business.
- Created beautiful braiding styles to accentuate client faces.
- Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
- Showcased diverse hair braiding techniques, increasing salon revenue and attracting new clientele.
- Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
- Styled locs, twist and extensions for up to Number clients per day.
- Supported and kept in touch with clients to accomplish Number% repeat clientele.
- Recommended products to extend life of braids.
- Contributed to a positive work environment by collaborating effectively with team members, sharing ideas, tips, and providing support when needed.
- Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
- Developed a loyal clientele base by delivering high-quality hair braiding services with excellent attention to detail.
- Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
- Developed casual, daily hairstyles for convenience and style.
- Promoted salon offerings through social media platforms, driving awareness and generating new leads.
- Assisted in inventory management, ensuring availability of necessary supplies for efficient service delivery.
- Participated in industry workshops and conferences to stay current with the latest trends in hair braiding styles and techniques.
- Brought in over Number clients to salon through referrals.
- Exceeded salon sales goals by upselling additional services and products that catered to clients'' specific needs.
- Educated customers on proper hair care practices, fostering long-lasting relationships built on trust and expertise.
- Streamlined appointment scheduling and reduced no-shows through effective communication with clients.
- Resolved client concerns professionally while maintaining a calm demeanor under pressure.
- Collaborated with colleagues to create innovative and visually appealing hairstyles for special events.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mixed pigments and used proper techniques to achieve desired color.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
- Distributed business cards outside of salon to generate new business.
- Determined appropriate hair treatments based on conditions and textures.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Answered phone calls and emails to schedule client appointments.
- Developed creative techniques to provide clients with latest hairstyles.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Gym Trainer
(PLC) Premium Lifestyle Club
Bundall, QLD
08.2019 - 11.2023
- Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
- Reduced injury risk for clients by teaching proper exercise techniques and safety guidelines.
- Increased gym membership retention by fostering a positive and motivating workout environment.
- Enhanced gym member satisfaction with consistent, reliable support and assistance during their workouts.
- Provided gym tours to new members and assessed individual needs.
- Demonstrated usage of equipment and machines to safely execute exercise program without injury.
- Facilitated the onboarding process for new gym members by providing orientation sessions that covered facility usage rules and guidelines.
- Improved client fitness levels by developing personalized workout plans tailored to individual needs and goals.
- Tailored workout programs to individual clients based on age, weight, goal and physical shortcomings.
- Provided exceptional customer service to gym members, addressing questions or concerns promptly and professionally.
- Projected positive atmosphere, making gym welcoming and inviting.
- Skilled in training and assisting physically and mentally disabled people to improve physical health and strength.
- Discussed nutrition, weight control and general lifestyle changes with members to enhance weight loss.
- Trained in health, strength and recovery techniques.
- Created an inclusive environment at the facility that encouraged participation from individuals of diverse backgrounds.
Nurse Assistant
Government
Beaudesert, QLD
04.2013 - 08.2016
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
Education
Certificate III - Health And Fitness
Inspire Success Academy of Fitness
Gold Coast 09.2019
Certificate III - Nurse Assistant
Royal College of Healthcare
Brisbane, QLD06.2018
Year 12 - Dance & Art Excellence School
Beaudesert State High School
Beaudesert, QLD11.2013
Skills
- Multitasking
- Leadership & teamwork
- Hard worker
- Braiding techniques
- Hair Styling
- Twist Extensions
- Client care
- Compassion
- Client consultation
- Creative vision
- Natural Hair Care
- Hair extensions
- Color Matching
- Hair smoothing skills
- Natural Twists
- Ethnic Hair Styles
- Children's Styles
- Protective styles
- Maintenance education
Websites
Accomplishments
- Doubled client base over a Number-month period through innovative marketing efforts
- Achieved Result by introducing Software for Type tasks.
- Cut and styled hair for models for Moana bikini & bras n things Australia fashion & Hair Shows.
Certification
Certificate III in fitness studies
Certificate III assistance in nursing (AIN)
Certification for RSA responsible service of alcohol
Certification for hospitality (barista)
Certification for CPR & First Aid
Certification for infection control training (covid safe procedures)
Languages
English
Native or Bilingual
Timeline
Gym Trainer
(PLC) Premium Lifestyle Club
08.2019 - 11.2023
Hair Braider
Braided by Shaleah
01.2016 - Current
Nurse Assistant
Government
04.2013 - 08.2016
Certificate III - Health And Fitness
Inspire Success Academy of Fitness
Certificate III - Nurse Assistant
Royal College of Healthcare
Year 12 - Dance & Art Excellence School
Beaudesert State High School