Shalen Boluso
Kalgoorlie,Western Australia
Summary
Motivated individual providing wrap-around support in various roles within the retail, banking, and local government industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dump Truck Operator
Northern Star Resources (KCGM) - Highgrade Personnel
Kalgoorlie, WA
05.2024 - Current
- Operate a 793F Dump Truck to transport ore and waste to designated areas.
- Conduct daily safety checks on dump truck and ensured all safety features were in proper working order.
- Conduct pre-shift and post-shift inspections as per company process.
- Regularly reporting site hazards to ensure a safe working environment.
- Use of navigational systems and two-way radio protocol to ensure safe and efficient transport of materials on site.
Bar Attendant (Casual)
Goldfields Art Centre
Kalgoorlie, WA
10.2023 - 05.2024
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Personal Assistant to Director of Community Development
City of Kalgoorlie-Boulder
Kalgoorlie, WA
09.2022 - 05.2024
- Administrative duties including coordination of incoming phone calls, registering, filing, photocopying and distribution of documents.
- Coordinated financial activities, budgeting and forecasting for assigned departments.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Assisted in developing strategic plans to meet organizational goals and objectives.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Develop and manage internal staff functions and team-building activities
- Coordinate departmental management meetings, including agenda set up, taking meeting notes, and follow-up on agenda items
- Assist with management of projects as requested by the director
- Produced and distributed memos, newsletters and other forms of communication.
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
- Processed invoices, purchase orders and other financial transactions in accordance with company policies.
- Developed presentations for internal staff meetings using Microsoft Office Suite applications.
Senior Officer Events (Secondment)
City of Kalgoorlie-Boulder
Kalgoorlie, WA
08.2023 - 01.2024
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Procured necessary permits from local authorities for outdoor events.
- Conducted onsite inspections prior to events to identify any potential issues or risks.
- Coordinated with internal and external stakeholders to ensure efficient operations during the event.
- Collaborated with other staff members to coordinate activities throughout the day.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Assisted in the preparation of budgets and monitored expenses throughout the duration of an event.
Business Support Officer
City of Kalgoorlie-Boulder
Kalgoorlie, WA
11.2021 - 09.2022
- Administrative duties including coordination of incoming phone calls and emails, filing, photocopying, and distribution of documents
- Assist with customer inquiries through phone call, email, and walk-ins across various departments
- Use of POS for customer transactions
- Manage the end of day daily banking for the Animal Management Facility
- Proficient use of various computer programs (CiAnywhere, Synergy, Microsoft Office)
- Processing Building and Planning applications
- Liaising with external and internal stakeholders to meet organisational goals and project objectives
Personal Banker
ANZ Bank
Kalgoorlie, WA
07.2018 - 11.2021
- Provided customer service to clients, including answering questions and resolving issues.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Cross-sold banking products such as credit cards, loans and investments.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
- Processed loan applications according to established guidelines.
- Followed operational standards, promoting security, risk management and compliance.
- Proficient use of various computer programs (CAP, OSAS, myTell) for daily operations
Retail Assistant
Spotlight
Melville, WA
11.2016 - 07.2018
- Assisted customers with product selection, answered queries and provided advice.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Assisted in setting up promotional displays, signage and window displays.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Year 11 - Year 12 -
Eastern Goldfields College
Kalgoorlie, WA10.2014
Year 8- Year 10 -
John Paul College
Kalgoorlie, WA12.2012
Skills
- 793F Dump Truck Competent
- Vehicle Inspection
- Two-Way Radio Protocol
- Database Administration
- Inventory Management
- Budget Administration
- Scheduling and Calendar Management
- Project Planning
- Event Planning
- Database Entry
- Cash Handling
- Microsoft Office Proficiency
Certification
RG146 FSR Tier 2 Accredited
SITHFAB201 - Provide Responsible Service of Alcohol
HLTAID011 - Provide First Aid
Valid Manual 'C' Class Licence
References
References available upon request.
Timeline
Dump Truck Operator
Northern Star Resources (KCGM) - Highgrade Personnel
05.2024 - Current
Bar Attendant (Casual)
Goldfields Art Centre
10.2023 - 05.2024
Senior Officer Events (Secondment)
City of Kalgoorlie-Boulder
08.2023 - 01.2024
Personal Assistant to Director of Community Development
City of Kalgoorlie-Boulder
09.2022 - 05.2024
Business Support Officer
City of Kalgoorlie-Boulder
11.2021 - 09.2022
Personal Banker
ANZ Bank
07.2018 - 11.2021
Retail Assistant
Spotlight
11.2016 - 07.2018
Year 11 - Year 12 -
Eastern Goldfields College
Year 8- Year 10 -
John Paul College
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