- Enjoy participating in volleyball for overall physical and mental well-being
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Auto Repair/Restoration
- Cats
- Woodworking
- Camping
- Alternative Fashion and Music
Shalese Mitchell
Summary
Experienced barista manager and retail manager 5-7 years with a proven track record of successfully supervising employees and overseeing day-to-day operations. Skilled in handling customer complaints, conducting inventory, and planning and setting up displays and promotional banners. Committed to working night shifts and delivering exceptional service as an experienced bartender with RSA certification. Highly organized and proficient in heavy lifting, packing, stocking shelves, and comfortably lifting weights ranging from 20kg to 40kg.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista Manager
Jamaica Blue
01.2024 - Current
- Streamlined operations for increased workflow efficiency through effective shift management.
- Optimized labor costs by closely monitoring staffing levels during peak times without compromising on quality or service delivery.
- Managed inventory levels effectively to reduce waste while ensuring adequate stock from trusted suppliers such as Bidfood, Lombard, Jahnus and Jenny's Bakery.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Managed staff schedules and maintained adequate coverage for all shifts.
Barista
First Things First Coffee
01.2023 - 01.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Supervisor
Coles
01.2022 - 01.2023
Crew Member /Shift Supervisor
Hungry Jacks
01.2019 - 01.2022
Education
Bachelor of Criminology / Psychological Science -
Flinders University
Adelaide, SA12-2027
Skills
- Drink preparation
- Shelf stocking
- Heavy lifting
- Loading and unloading
- Scheduling staff
- Staff supervision
- Reliability and punctuality
- Barista training
- Latte art expertise
- Bartending
- Night Shift
Criminology Course Representative 2024-2025
- Currently the social media manager for Criminology 2025, including advocating for peers' views on academic issues.
Accomplishments
- Achieved certificate of achievement by completing Flinders Operation September, 2021.
Interests
Certification
- RSA - Responsible Service of Alcohol
- Certificate 3 in Screen and Media VET
- Certificate 4 in Screen and Media VET
Timeline
Barista Manager
Jamaica Blue
01.2024 - Current
Barista
First Things First Coffee
01.2023 - 01.2024
Supervisor
Coles
01.2022 - 01.2023
Crew Member /Shift Supervisor
Hungry Jacks
01.2019 - 01.2022
Bachelor of Criminology / Psychological Science -
Flinders University
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