SHALET ANTONY
Junior Software Developer
Vellavoor
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
Work History
Software Developer
Ease My Tech pvt.Ltd
- Company Overview: https://easemytech.com/
- 1.5 year experienced in software developer
- Https://easemytech.com/
Quest innovative solution
- Company Overview: https://www.qisacademy.com/
- Https://www.qisacademy.com/
Senior Associate
Sutherland Global Service
09.2021 - 03.2025
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by efficiently resolving service issues and providing timely solutions.
- Mentored junior associates in maintaining a high level of professionalism and delivering exceptional service to clients.
- Utilized active listening skills to understand customer needs and provide tailored solutions.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Education
BCA -
PGM college kangazha
PLUS TWO - undefined
St.john the baptist higher secondary school
nedumkunnam, keralaTENTH - undefined
Goverment higher secondary school
Thazhathuvadakara, keralaSkills
Ms Access
Microsoft Excel
Microsoft Word
Javascript
Node js
Mongodb
Express
Angular
Personal Information
- Age: 22
- Date of Birth: 08/30/98
- Gender: Female
- Nationality: Indian
- Religion: Christian
Operating Systems
- Windows
- Linux
- MS DOS
Timeline
Senior Associate
Sutherland Global Service
09.2021 - 03.2025
Software Developer
Ease My Tech pvt.Ltd
Quest innovative solution
PLUS TWO - undefined
St.john the baptist higher secondary school
TENTH - undefined
Goverment higher secondary school
BCA -
PGM college kangazha