SHALINI ANTHONYPILLAI
Melbourne,VIC
Summary
Detail-oriented Customer Service Representative with a solid background in food service. Expertise in processing transactions, ensuring order accuracy, and enhancing guest experiences through effective communication. Proven ability to maintain cleanliness and safety standards, supporting client comfort in diverse settings.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Cashier
Kings spice
Sydney , NSW
07.2025 - 03.2026
- Processed cash, card, and mobile payments at Kings Spice register, ensuring accurate transactions and customer satisfaction.
- Addressed payment discrepancies at the register. and corrected receipt errors with calm service.
- Reconciled cash drawer and prepared end-of-shift till reports, maintaining financial accuracy and accountability.
- Restocked spice shelves and maintained organized front counter displays.
Waitress
Masala kitchen
Sydney , NSW
03.2024 - 11.2025
- Served meals and drinks promptly in busy restaurant service.
- Took accurate food and beverage orders for dine-in guests.
- Greeted guests and presented Masala kitchen menu with daily specials.
Education
Allied Health Assistance 3
Sydney , Nsw10-2026
Delany College
Sydney , NSW Beauty Services Certificate 3
Sydney , NSW Skills
- Cash reconciliation
- Customer service
- Report preparation
- Document management
- Cleaning and sanitizing
- Team communication
- Professionalism and courtesy
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Cashier
Kings spice
07.2025 - 03.2026
Waitress
Masala kitchen
03.2024 - 11.2025
Allied Health Assistance 3
Delany College
Beauty Services Certificate 3