Shalini Menon
Melbourne,VIC
Summary
Proactive and results-driven professional with experience at Truflow Spray Booths and a background in tutoring. Excelled in customer service and sales expertise, boosting repeat business through exceptional interpersonal skills. Demonstrated proficiency in cash handling and problem-solving, enhancing customer satisfaction and operational efficiency. Committed to continuous learning and teamwork, contributing to a positive work environment. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Truflow Spray Booths
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Tutor
Self Employed Services
02.2022 - 11.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Education
Bachelors of Engineering And Business Management - Engineering Mechanics
RMIT University
Melbourne, VIC11.2025
High School Diploma -
Nossal Highschool
Berwick, VIC12.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Cash Handling
- Sales expertise
- Product Sales
Timeline
Tutor
Self Employed Services
02.2022 - 11.2023
Sales Associate
Truflow Spray Booths
08.2021 - Current
Bachelors of Engineering And Business Management - Engineering Mechanics
RMIT University
High School Diploma -
Nossal Highschool
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