Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic
Shalini Vashistha

Shalini Vashistha

Sydney,Australia

Summary

With more than 20 years of combined experience in the multi-utility, real estate, retail, hospitality, and aviation industries, I have discovered that I thrive on challenges and do my best work in high-volume settings. I enjoy responsibility and believe that my experience, professionalism, and proactive demeanour perfectly match the “many hats” that Executive Assistant positions require. For over seven years of progressive experience supporting top leaders and C-Level executives in strategic planning, organisation, and management of agendas in alignment with corporate objectives. Strongly committed to service excellence, client satisfaction, and team collaboration. I practice a streamlined and intuitive approach to assistance. It rests on empathy, efficiency, and astute problem-solving. I am an ambitious, outgoing individual who seeks extensive adventure in everything! Working towards achievement, I am open to opportunities that will broaden my horizons. I am a team player, willing to lead or follow, eager to learn, and self-motivated. Enthusiastic and personable, my passion is to contribute, support, and make a difference. I am a Driven and resourceful administrative professional with 20 + years of experience assisting with thework of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Executive Assistant to The CEO/CCO and EGM's

Altogether Group Pty LTD (Formally known as Flow Systems)
12.2019 - Current
  • With a primary responsibility of supporting the CEO and the board, provide support to the executive team as directed to ensure that company goals and objectives are accomplished, operations run efficiently, and ensure the smooth running of the offices (NSW & QLD)
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Updated spreadsheets and databases to track, analyse, and report on performance and sales data.
  • Handled confidential and sensitive information with discretion and tact.
  • Supported corporate partners' and staff's business and hospitality needs during meetings and company events.
  • Used advanced software to prepare documents, reports, and presentations.
  • Facilitated training and onboarding for incoming office staff.
  • Coordinated events and worked on ad hoc projects.
  • Streamlined operations and prioritised tasks, allowing senior staff to increase productivity.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, CEO, CCO and Executive General Managers - Water & Energy
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.

Executive Assistant to The Chief Executive Officer

Australian Hotel Association
07.2016 - 09.2019
  • Responsible for working closely with the CEO and providing support in a variety of areas including events management, member acquisition and retention, administration, and Board support.

Leasing Consultant

GreenCliff Realty
04.2015 - 04.2016
  • Distributed and followed up on tenant renewal notices
  • Boosted occupancy by leveraging market knowledge and successful promotional strategies
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

Sales Consultant

Phase 8 (David Jones)
05.2014 - 04.2016
  • Assisted customers by answering questions and fulfilling requests
  • Operate cash register and accept payment or prepare finance
  • Take special order for items not in stock
  • Stocked merchandise each day, clearly labelling items, arranging according to size or colour, and preparing attractive displays.

Head Concierge

Sentinel Security Pty Ltd
10.2008 - 03.2015
  • Welcome all residents and visitors coming into the building
  • Read, sort and priorities daily mails
  • Answer phone calls & provide information as required
  • Accept mail and packages for residents
  • Prepare and maintain records for residents
  • Monitor the building / facilities via cameras on site.

Cabin Crew

Kingfisher Airlines Limited
12.2006 - 06.2008
  • Attending a Pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight
  • Checking the safety equipment, ensuring the aircraft is clean and tidy
  • Ensuring that information in the seat pockets is up to date and that all meals and stock are on board.

Guest Relation Executive

Nutrition & Health
12.2005 - 11.2006
  • Task includes Build and maintain positive relationships with all internal customers to anticipate their needs Anticipate customer needs, handle guest requirements, and solve problems Maintain a high level of product and service knowledge to explain and sell services and facilities to customers.

Guest Relation Executive

Jaypee Palace Hotel Agra
04.2005 - 11.2005
  • Task includes Plan and coordinate the provision of friendly, efficient services to guests Plan and coordinate all promotional activities targeting clients Trace relevant statistics about clientele Assist with check-ins / check-outs of clients Assist all departments in being receptive to the needs of guests

Front Office Assistant

ITC Hotel Mughal Sheraton Agra
06.2004 - 03.2005
  • Responsible for greeting and registering the guest Providing outstanding guest service during their stay Expand my skill sets and work in a fast-paced environment with new challenges daily
  • Schedule activities for guests Coordinate and supervise all activities for guests

Education

Hospitality & Certificate IV in Commercial Cookery -

Holmes Institute Sydney

Bachelor of Arts: English -

St. Johns college

Skills

  • Business Administration
  • Attention to details
  • Excellent planner and coordinator
  • Advanced clerical knowledge
  • Filing and data archiving
  • Financial management
  • Agile work environment
  • Event and meeting planning
  • Meeting preparation
  • Business development
  • Excellent written and verbal communication
  • Time Management
  • Priority Management
  • Cross-functional team support
  • High proficiency with Microsoft Outlook
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Board Effect
  • SharePoint
  • ShareFile
  • Smartsheet
  • Adobe pro
  • DocuSign
  • Strategic Planning
  • Staff Management
  • Quality Control
  • Administrative Support
  • Expense Reporting
  • Office Management
  • Travel administration
  • Executive Support
  • Information confidentiality

Certification

  • First Aid Course, 07/2025
  • CPR (Cardiopulmonary Resuscitation), 01/2025
  • Meetings, Minutes and Resolutions, 06/2022
  • Meeting ASIC Requirements, 05/2021
  • Accidental Company Secretary, 01/2021

References

Available on request.

Timeline

Executive Assistant to The CEO/CCO and EGM's

Altogether Group Pty LTD (Formally known as Flow Systems)
12.2019 - Current

Executive Assistant to The Chief Executive Officer

Australian Hotel Association
07.2016 - 09.2019

Leasing Consultant

GreenCliff Realty
04.2015 - 04.2016

Sales Consultant

Phase 8 (David Jones)
05.2014 - 04.2016

Head Concierge

Sentinel Security Pty Ltd
10.2008 - 03.2015

Cabin Crew

Kingfisher Airlines Limited
12.2006 - 06.2008

Guest Relation Executive

Nutrition & Health
12.2005 - 11.2006

Guest Relation Executive

Jaypee Palace Hotel Agra
04.2005 - 11.2005

Front Office Assistant

ITC Hotel Mughal Sheraton Agra
06.2004 - 03.2005

Hospitality & Certificate IV in Commercial Cookery -

Holmes Institute Sydney

Bachelor of Arts: English -

St. Johns college
Shalini Vashistha